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- Tasks: Coordinate teams and manage information to ensure excellent customer service in asset management.
- Company: Join a dedicated team focused on providing warm, safe homes for our customers.
- Benefits: Enjoy 32 days annual leave, health schemes, and team outings.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Organised, proactive, and customer-focused with IT skills in Word and Excel.
- Other info: Great career growth opportunities and a vibrant team culture.
The predicted salary is between 20000 - 29000 £ per year.
Location: Bromsgrove, Worcestershire
Salary: £24,357.84 per annum
Contract: 1 x Full Time; 1 x Fixed Term Contract (12 months)
Hours: Full Time (37 hours per week)
Closing Date: Monday 23rd February 2026
Interview Dates: 4th & 5th March 2026
Having warm, safe, and well-maintained homes is one of our customer's top priorities. To do this, we need to manage lots of information and communicate effectively. We need two Asset Management Administrators to join our team to ensure that both responsive repairs and planned maintenance are carried out effectively.
The role involves coordinating between teams, contractors, and suppliers to help deliver services that meet high standards and keep everything compliant and on track through to completion and invoicing. These roles are about customer care and creating a positive experience for our customers. Through attention to detail, proactive communication, and a commitment to excellence, you'll play a key part in exceeding expectations.
About you:
We are looking for an organised, proactive, and customer-focused individual with demonstrable experience of using different IT systems and packages (specifically Word and Excel). A strong commitment to providing excellent customer service is essential, along with the ability to work accurately, collaboratively, and with resilience. Although not essential, experience within a social housing environment would be an advantage. However, what we really need is commitment and enthusiasm, with customers at the heart of what you do.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme - buy up to an additional 5 days holiday per year
- Holiday buy back scheme - bdht will buy up to 10 days holiday back from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme - defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme - Healthshield
- Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Asset Management Administrator employer: Bromsgrove District Housing Trust
Contact Detail:
Bromsgrove District Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Management Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the asset management field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills align with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your tech skills! Since the role requires using IT systems, be ready to discuss your experience with Word and Excel. Maybe even bring examples of how you've used these tools effectively in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Asset Management Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Asset Management Administrator role. Highlight your experience with IT systems, customer service, and any relevant skills that match what we're looking for.
Show Your Enthusiasm: We love seeing passion! In your application, let us know why you're excited about this role and how you can contribute to our mission of providing warm, safe homes for our customers.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bromsgrove District Housing Trust
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Asset Management Administrator. Familiarise yourself with the key tasks like coordinating between teams and ensuring compliance. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since customer care is a top priority, prepare examples from your past experiences where you went above and beyond for customers. Highlight your proactive communication and attention to detail, as these are crucial for creating positive experiences.
✨Brush Up on IT Skills
As the job requires proficiency in IT systems, especially Word and Excel, take some time to refresh your skills. Be ready to discuss how you've used these tools in previous roles, and consider bringing examples of your work if relevant.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to asset management and customer service. This shows your genuine interest in the role and helps you assess if the company aligns with your values and career goals.
