Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
The role
- Provide everyday practical support, guidance and mentoring to the team of Neighbourhood & Tenancy Officers and Advisors, to professionally and compliantly deliver the Councils statutory housing services in accordance with the Acts of Housing, Localism, Leaseholders, Local Government, Anti-Social Behaviour Act, ASB Crime & Policing Act, Prevention of Social Housing Fraud, and other relevant legislation, policy and best practice.
- Support all officers, systems, and processes in operating the Housing Service.
Key Requirements
- To manage a small patch of properties, while wholeheartedly and positively supporting and leading the Neighbourhood & Tenancy Officers and Advisor to professionally and compliantly deliver the Councils statutory housing and leaseholder services under the Housing Act and other relevant legislation.
- Support the Neighbourhood & Tenancy Team Leader in ensuring that all Neighbourhood & Tenancy Officers are delivering the requirements of their roles as set out in the Job Description and Person Specification.
Skills & experience
- A min level 3 qualification related to housing management or social housing practices.
- At least 3 years demonstrable experience specific to the role, or demonstrable experience, with transferable skills within the social housingsector.
- At least 1 year relevant and recent experience in a senior or managerial role
Additional Information
The Councils offer a range of staff benefits:
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
What next
Interviews will take place on 22nd & 23rd October 2026.
Attached documents
Senior Neighbourhood Tenancy Officer JD PS.pdf
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Senior Neighbourhood & Tenancy Officer in Redditch employer: Bromsgrove and Redditch Councils
Bromsgrove and Redditch Councils offer a rewarding part-time cleaning role that not only ensures a clean and welcoming environment for the community but also provides a supportive work culture focused on reliability and customer service. Employees benefit from local government perks, including job security and opportunities for personal growth within the public sector, making it an excellent choice for those seeking meaningful employment in their local area.
Contact Details:
Bromsgrove and Redditch Councils Recruitment Team
