At a Glance
- Tasks: Be the go-to person for information requests and help manage data protection.
- Company: Bromsgrove District Council and Redditch Borough Council, focused on community service.
- Benefits: Generous leave, flexible working, pension, and access to discounts.
- Other info: Join a supportive team with opportunities for growth and training.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and an interest in information management.
The predicted salary is between 29700 - 36300 £ per year.
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.
About the role
The Information Support Officer is the Council’s central point of contact for requests made under information access legislation, including the Freedom of Information Act, Data Protection Act, Environmental Information Regulations, and Public Sector Information (PSI) regulations. You’ll play a key role in helping the Council meet its legal responsibilities around information handling, while also ensuring good information, records, and knowledge management practices across the organisation.
You’ll be part of a team acting as the Council’s main point of contact for Freedom of Information, Data Protection, Environmental Information and related requests, making sure responses are accurate and sent within legal timescales. You’ll provide informed advice and guidance to officers, Councillors and members of the public on information access and data protection matters. You will work with colleagues across the Council to help design and implement effective information and records management arrangements.
You will maintain and improve guidance on the intranet and internet relating to data protection and information access, including liaising with the Information Commissioner’s Office when required. You’ll have a key role in developing and rolling out the Council’s Information Management Strategy, delivering training and awareness sessions for staff and Councillors, working with Organisational Development colleagues and preparing reports, statistics and management information on FOI, Data Protection and related areas. This role will require you to handle sensitive and confidential information appropriately.
Additional Information
The Councils offer a range of staff benefits:
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform, where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
What next?
Need further information on the duties of this post? Please contact Andrew Gallagher (recruiting manager) via email at andy.gallagher@bromsgroveandredditch.gov.uk.
Information Support Officer in Redditch employer: Bromsgrove and Redditch Councils
Bromsgrove and Redditch Councils offer a rewarding part-time cleaning role that not only ensures a clean and welcoming environment for the community but also provides a supportive work culture focused on reliability and customer service. Employees benefit from local government perks, including job security and opportunities for personal growth within the public sector, making it an excellent choice for those seeking meaningful employment in their local area.
Contact Details:
Bromsgrove and Redditch Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Support Officer in Redditch
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We think you need these skills to ace Information Support Officer in Redditch
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
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How to prepare for a job interview at Bromsgrove and Redditch Councils
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✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
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