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For Companies At a Glance
- Tasks: Lead diverse housing teams to deliver top-notch, tenant-focused services.
- Company: Bromsgrove District Council and Redditch Borough Council, committed to community impact.
- Benefits: Generous leave, flexible working, pension, and employee discounts.
- Other info: Join a forward-thinking team dedicated to continuous improvement and tenant satisfaction.
- Why this job: Make a real difference in housing services and improve lives in your community.
- Qualifications: Senior-level experience in housing management and strong leadership skills.
The predicted salary is between 50000 - 60000 £ per year.
Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve. We are seeking an influential, forward-thinking, and highly motivated Housing Services Manager to lead and develop our diverse Housing Services teams and to be part of our ongoing journey of improvement. This is a senior leadership role, responsible for setting strategic direction, driving service transformation, and ensuring the delivery of high-quality, tenant-focused landlord services.
The Impact You'll Make
- Champion high-quality, customer-centred services.
- Lead and inspire high performing teams.
- Drive service continuous improvement and tenant satisfaction.
- Ensure services comply with regulatory standards.
- Promote strong engagement and embed tenant voice.
- Lead a Tenancy Experience Team to ensure housing services deliver high quality services that meet residents' needs.
- Lead a high-quality Housing Solutions Team.
- Ensure high-quality neighbourhood and tenancy management.
- Deliver a highly effective income management and rent collection service.
- Ensure a high-quality, compliant Extra Care Scheme.
- Manage budgets and ensure value for money.
- Strengthen tenant engagement, reporting, and performance.
Qualifications
- Significant Senior-level experience managing multidisciplinary housing teams.
- Strong knowledge of housing legislation and RSH Standards.
- Effective leadership skills, with experience motivating teams and driving service improvement.
- Sound financial and analytical capability, with a focus on value for money.
- A clear commitment to delivering high-quality, resident-focused housing services.
- Degree-level housing qualification and CIH membership.
Benefits
- Pension
- Generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- Flexible working, where appropriate
- Employee Assistance Programme
- Access to employee benefits platform, where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more.
Housing Services Manager in Redditch employer: Bromsgrove and Redditch Councils
Contact Detail:
Bromsgrove and Redditch Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Manager in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the councils and their housing services. Understand their values and challenges, so you can showcase how your experience aligns with their goals. This will help you stand out as a candidate who truly gets it!
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've inspired teams and driven service improvements in your previous roles. This is your chance to shine and show them you’re the Housing Services Manager they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Housing Services Manager in Redditch
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Housing Services Manager role. We want to see how you can champion high-quality, customer-centred services and lead diverse teams.
Showcase Your Leadership Skills: In your written application, emphasise your leadership experience and how you've motivated teams in the past. We’re looking for someone who can inspire others and drive service improvement, so don’t hold back!
Demonstrate Your Knowledge: Be sure to include your understanding of housing legislation and regulatory standards. We value candidates who are well-versed in these areas, as they are crucial for ensuring compliance and delivering high-quality services.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in our community!
How to prepare for a job interview at Bromsgrove and Redditch Councils
✨Know Your Stuff
Make sure you brush up on housing legislation and the RSH Standards. Being able to discuss these confidently will show that you’re not just familiar with the basics, but that you’re ready to lead and inspire your team.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated teams and driven service improvements in the past. Use specific situations where your leadership made a tangible difference, as this will resonate well with the interviewers.
✨Emphasise Customer-Centricity
Since the councils are focused on customer-driven services, be ready to discuss how you’ve championed high-quality, tenant-focused services in your previous roles. Share stories that highlight your commitment to improving tenant satisfaction.
✨Financial Savvy is Key
Be prepared to talk about your experience with budget management and ensuring value for money. Highlight any strategies you've implemented that have led to cost savings or improved financial performance in housing services.