Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.,
- To support the Housing Service in delivering quality services and meeting the requirements of the Consumer Standards as set out by the Housing Regulator.
- To support our strategic housing function and to ensure systems provide appropriate, clean analytical data and business intelligence to ensure we are proving appropriate services to our customers and colleagues.
- Involvement in projects which will implement new technology, new business process and change the way people work across the whole Housing Service.
Key Requirements
- To manage the day-to-day activities of the Housing Technical Support Team.
- Ensure the smooth delivery of all financial processes within the Housing Service including the annual rent review, BACS processing, Benefit entitlements, investigating lost payments and ensuring they are reconciled.
- Provide effective business support for colleagues across the service, working in partnership to understand their needs and deliver support and solutions that help to deliver on shared business objectives.
Minimum A Level (or equivalent) Maths, English and Computer Sciences/ICT - At least 2 years experience in an IT or Finance environment
- pension
- generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
- flexible working, where appropriate
- Employee Assistance Programme
- access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more
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Housing Technical Support Officer in Kidderminster employer: Bromsgrove and Redditch Councils
Bromsgrove and Redditch Councils offer a rewarding part-time cleaning role that not only ensures a clean and welcoming environment for the community but also provides a supportive work culture focused on reliability and customer service. Employees benefit from local government perks, including job security and opportunities for personal growth within the public sector, making it an excellent choice for those seeking meaningful employment in their local area.
Contact Details:
Bromsgrove and Redditch Councils Recruitment Team
