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- Tasks: Be the go-to person for tenants, handling their queries and ensuring smooth communication.
- Company: Local government organisation dedicated to serving the community in Colton.
- Benefits: Generous leave, flexible working options, and access to an employee benefits platform.
- Why this job: Make a real difference in your community while developing your customer service skills.
- Qualifications: Excellent phone communication skills, positive attitude, and problem-solving abilities.
- Other info: Join a supportive team and enjoy a fulfilling career with growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A local government organization in Colton is seeking a customer service representative to be the main point of contact for tenants. The ideal candidate should have excellent phone communication skills, a positive attitude, and problem-solving abilities.
This role offers generous leave entitlements, flexible working options, and access to an employee benefits platform. Join us in making a difference to the community we serve.
Tenant Repairs & Service Administrator in Colton employer: Bromsgrove and Redditch Councils
Contact Detail:
Bromsgrove and Redditch Councils Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Repairs & Service Administrator in Colton
✨Tip Number 1
Make sure to brush up on your phone communication skills! Practise answering common tenant queries and role-play with a friend. This will help you sound confident and friendly during the interview.
✨Tip Number 2
Show off your problem-solving abilities by preparing examples of how you've tackled challenges in the past. We all love a good story, so think of specific situations where you made a difference!
✨Tip Number 3
Don’t forget to highlight your positive attitude! Employers are looking for someone who can uplift the team and create a welcoming environment for tenants. A simple smile can go a long way, even over the phone!
✨Tip Number 4
Apply through our website for the best chance at landing the job! We want to see your application and get to know you better. Plus, it’s super easy and straightforward!
We think you need these skills to ace Tenant Repairs & Service Administrator in Colton
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've handled tenant inquiries or resolved issues in the past. Use specific examples to demonstrate your excellent phone communication skills!
Keep It Positive: Your attitude matters! We’re looking for someone with a positive outlook. In your application, share instances where your positivity helped turn a challenging situation into a successful outcome.
Problem-Solving is Key: This role is all about finding solutions. Be sure to include examples of how you've tackled problems head-on. We love seeing creative approaches to resolving tenant issues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s make a difference together!
How to prepare for a job interview at Bromsgrove and Redditch Councils
✨Know Your Stuff
Before the interview, make sure you understand the role of a Tenant Repairs & Service Administrator. Familiarise yourself with common tenant issues and how to address them. This will show that you're proactive and genuinely interested in helping the community.
✨Practice Your Phone Skills
Since this role involves excellent phone communication, practice answering common customer queries out loud. You could even role-play with a friend or family member. This will help you sound confident and clear during the actual interview.
✨Show Off Your Problem-Solving Skills
Think of specific examples from your past experiences where you've successfully resolved issues. Be ready to share these stories during the interview to demonstrate your problem-solving abilities and positive attitude.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team you'll be working with or how the organisation measures success in this role. It shows that you're engaged and serious about making a difference in the community.
