At a Glance
- Tasks: Support waste collection services and ensure high standards of customer service.
- Company: Bromsgrove District Council and Redditch Borough Council, committed to community-focused services.
- Benefits: Generous leave, flexible working, training opportunities, and a local government pension scheme.
- Other info: Great career growth potential and a supportive work environment.
- Why this job: Join a dynamic team making a real difference in your community's waste management.
- Qualifications: Full Class 2 HGV licence and experience in operational support roles.
The predicted salary is between 36581 - 36581 £ per year.
Permanent Position 37 hours per week worked over any 4 or 5 days from 7 (Tuesday to Friday), 06:30 to 17:00 (16:00 finish on Fridays).
Grade 6, SCP 619-624 £33,119 - £36,581 per annum.
Bromsgrove District Council and Redditch Borough Council share services and work together to deliver high-quality services to our communities. We are committed to being a customer-focused organisation, with residents at the heart of everything we do.
The Role
An exciting opportunity has arisen within the Waste Services Team for an Environmental Services Support Officer (ESO4) to support our waste service. The successful candidate will play a key role in supporting the day‑to‑day delivery of waste collection services across Bromsgrove and Redditch. Working closely with operational staff, supervisors, drivers, and management, you will help ensure the effective delivery of a busy frontline service whilst maintaining high standards of customer service. This is a varied and challenging role requiring excellent communication, organisational and problem‑solving skills. The position may require flexible working across all of our depot sites to support operational requirements.
Key Requirements
- Hold a full Class 2 (Category C) HGV driving licence.
- Hold a valid Driver CPC qualification card and digital tachograph card.
- Have a working knowledge of tachograph regulations and operation.
- Be confident managing day‑to‑day operational issues within a busy frontline service.
- Be able to work flexibly across both Bromsgrove and Redditch operational depots.
- Demonstrate a commitment to excellent customer service and continuous service improvement.
Skills and Experience
We are looking for a motivated individual with experience in a management, supervisory, or operational support role within waste services or a similar service environment. Successful candidates will be able to demonstrate:
- Experience of supervising or supporting frontline operational teams.
- A good working knowledge of waste collection operations.
- Knowledge of Bromsgrove and Redditch districts.
- Strong communication and interpersonal skills.
- The ability to liaise effectively with operational staff, residents, and management.
- Competence in Microsoft Word and Excel.
- The ability to learn and use a range of service management and office‑based computer systems.
- Excellent organisational skills and attention to detail.
- A flexible and proactive approach to problem solving.
- The ability to work under pressure whilst maintaining service standards.
Desirable Criteria
- Experience within a local authority waste management environment.
- Experience dealing with customer enquiries and service requests.
- Knowledge of waste collection legislation, health and safety requirements, and vehicle operations.
- Previous experience supporting service performance monitoring and operational planning.
Employee Benefits
The councils offer a range of attractive benefits, including:
- Local Government Pension Scheme.
- Generous annual leave entitlement.
- Flexible working arrangements where operationally appropriate.
- Training and professional development opportunities.
- Employee Assistance Programme.
- Access to a comprehensive employee benefits platform offering discounts, salary sacrifice schemes and other benefits.
Further Information
For an informal discussion about the role, please contact: Andy Morris, Recruiting Manager, 01527 548383, andy.morris@bromsgroveandredditch.gov.uk.
If you experience any difficulties submitting an application, please contact HR: recruitment@bromsgroveandredditch.gov.uk.
Closing date – 22nd November 2026 Midnight. Interview date – TBC by the Environmental Services Management Team.
Bromsgrove District Council and Redditch Borough Council do not sponsor individuals, as we are not licensed to do so.
ESO4 Waste Team Support Officer in Bromsgrove employer: Bromsgrove and Redditch Councils
Bromsgrove and Redditch Councils offer a rewarding part-time cleaning role that not only ensures a clean and welcoming environment for the community but also provides a supportive work culture focused on reliability and customer service. Employees benefit from local government perks, including job security and opportunities for personal growth within the public sector, making it an excellent choice for those seeking meaningful employment in their local area.
Contact Details:
Bromsgrove and Redditch Councils Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ESO4 Waste Team Support Officer in Bromsgrove
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We think you need these skills to ace ESO4 Waste Team Support Officer in Bromsgrove
Some tips for your application 🫡
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