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For Companies At a Glance
- Tasks: Lead ticketing and merchandise operations, ensuring a fantastic fan experience.
- Company: Join Bromley FC, a vibrant community-focused football club.
- Benefits: Enjoy flexible hours, part-time work, and the thrill of matchdays.
- Why this job: Be part of a passionate team driving revenue and fan engagement in sports.
- Qualifications: Experience in retail or ticketing, ideally in sports or events, is essential.
- Other info: Opportunity to develop leadership skills and manage a dynamic team.
The predicted salary is between 24000 - 36000 £ per year.
Bromley FC is seeking a proactive and commercially minded Ticketing & Retail Manager to take the lead on all aspects of the club’s ticketing and merchandise operations. The successful candidate will be responsible for driving revenue growth across ticketing and retail, while ensuring an outstanding matchday and fan experience.
Key Responsibilities:
- Oversee the running of the club shop and online retail store, ensuring a compelling, well-stocked product range.
- Source and develop a diverse range of retail products, including official kits, training wear, and branded merchandise.
- Take ownership of the club’s EPOS system, ensuring accurate setup and usage across all sales channels.
- Work alongside the media, marketing, and senior leadership teams to create and deliver ticketing and retail campaigns.
- Identify and execute new commercial opportunities across ticketing and retail operations.
- Recruit, train, and manage part-time and matchday staff to deliver exceptional service.
- Provide regular sales reports and insights to the CEO, Chairman, and finance team.
Requirements:
- Previous experience managing ticketing or retail operations, ideally in a sport, entertainment, or live events setting.
- Experience using EPOS systems and online retail platforms.
- Strong understanding of commercial principles and fan engagement.
- Proven ability to source, develop, and promote merchandise and branded products.
- Strong leadership and team management abilities, particularly in busy matchday environments.
- Ability to work flexible hours, including evenings and weekends, aligned to match and event schedules.
Retail Manager (Part-time) employer: Bromley Football Club
Contact Detail:
Bromley Football Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager (Part-time)
✨Tip Number 1
Familiarise yourself with Bromley FC's current ticketing and retail operations. Understanding their existing product range and sales strategies will help you identify areas for improvement and demonstrate your proactive approach during discussions.
✨Tip Number 2
Network with professionals in the sports retail industry, especially those who have experience with EPOS systems and online platforms. Building connections can provide valuable insights and potentially lead to recommendations that could strengthen your application.
✨Tip Number 3
Prepare to discuss innovative ideas for enhancing fan engagement and driving revenue growth. Think about unique merchandise concepts or ticketing campaigns that could resonate with Bromley FC's audience and showcase your commercial mindset.
✨Tip Number 4
Be ready to highlight your leadership skills and experience managing teams in high-pressure environments. Share specific examples of how you've successfully trained and motivated staff during busy events, as this will be crucial for the matchday operations.
We think you need these skills to ace Retail Manager (Part-time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Manager position. Tailor your application to highlight relevant experience in ticketing and retail operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in managing ticketing or retail operations, especially in a sports or entertainment context. Use specific examples to demonstrate your skills in revenue growth and fan engagement.
Showcase Leadership Skills: Since the role involves recruiting and managing staff, make sure to include examples of your leadership and team management abilities. Discuss how you've successfully trained and motivated teams in high-pressure environments.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for the role and the club. Mention your understanding of commercial principles and how you can contribute to enhancing the matchday experience.
How to prepare for a job interview at Bromley Football Club
✨Show Your Passion for Sports
Make sure to express your enthusiasm for sports and the specific club during the interview. Demonstrating a genuine interest in Bromley FC and its community can set you apart from other candidates.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in ticketing or retail operations, especially in a sports or entertainment context. Share specific examples of how you've driven revenue growth or improved fan engagement in past roles.
✨Familiarise Yourself with EPOS Systems
Since the role involves managing an EPOS system, it’s crucial to show your understanding of how these systems work. If you have experience with specific platforms, mention them and be ready to discuss how you’ve used them to enhance sales.
✨Prepare for Team Management Questions
Expect questions about your leadership style and how you manage part-time staff, especially during busy matchdays. Think of examples that showcase your ability to train and motivate a team to deliver exceptional service.
