At a Glance
- Tasks: Welcome guests, manage inquiries, and ensure a smooth check-in/check-out experience.
- Company: Bromley Court Hotel, the largest and most established hotel in the area.
- Benefits: Enjoy free meals, company pension, and flexible shifts.
- Other info: Flexible rota with evening and weekend availability required.
- Why this job: Join a talented team in a beautiful setting and enhance your hospitality skills.
- Qualifications: Experience as a hotel receptionist and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Bromley Court Hotel is the largest and most established hotel in the area and we are proud of our beautiful surroundings, superb food, and talented team that provide personal service to all our guests. We are situated in two acres of beautifully landscaped gardens where customers can enjoy a drink in our Garden bar or dine in our Orangery style restaurant.
Qualifications: You must have experience as a hotel receptionist, preferably with Guestline, and a passion for hospitality.
Shift Details: 5 days per week (flexible rota); choose either early or late shift:
- Early shift: 07:00 - 15:30
- Late shift: 14:30 - 23:00
Responsibilities:
- Check in and out of guests.
- Assist guests at the front desk, ensuring a welcoming atmosphere.
- Manage phone calls and inquiries with professionalism and courtesy.
- Perform administrative tasks such as data entry and maintaining records.
- Utilize Microsoft Office and Google Suite for document preparation and communication.
- Handle reservations and check ins efficiently, leveraging hotel experience to enhance guest satisfaction.
- Maintain an organized front desk area and assist with clerical duties as needed.
Schedule 8.5 hour shift, including a 30 minute unpaid break (8 paid hours). Evening and weekend availability required.
Benefits:
- Company pension.
- Free meals provided during shift.
- Free parking.
Job type: Flexible with rota. Please send your CV to apply.
Receptionist in Bromley employer: Bromley Court Hotel
Bromley Court Hotel is an exceptional employer, offering a vibrant work culture where hospitality thrives amidst stunning landscaped gardens. With a focus on employee growth and development, we provide flexible working hours, competitive benefits including free meals and parking, and the opportunity to be part of a talented team dedicated to delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Bromley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Bromley Court Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Bromley Court Hotel
Don't be shy about reaching out to Bromley Court Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionist in Bromley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Bromley Court Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Bromley Court Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
