Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead front desk operations and ensure guests have an exceptional experience.
- Company: Prestigious 4-star hotel in Bromley with a focus on guest satisfaction.
- Benefits: Competitive salary of £32,000 plus incentives and career development opportunities.
- Why this job: Join a dynamic team and make a real impact on guest experiences.
- Qualifications: At least two years' experience in hospitality and a passion for customer service.
- Other info: Great opportunity for career growth in a vibrant hotel environment.
The predicted salary is between 32000 - 44800 £ per year.
A prestigious 4-star hotel in Bromley is searching for a Reception Manager to oversee front desk operations and ensure an exceptional guest experience. This full-time position involves leading a dedicated team, managing guest inquiries, and collaborating with senior management to enhance service standards.
The ideal candidate will have at least two years' experience in a similar role within hospitality and a strong passion for customer service. Competitive salary of £32,000 plus incentives is offered, along with excellent career development prospects.
Front Desk Manager: Lead Guest Experience in Bromley employer: Bromley Court Hotel
Contact Detail:
Bromley Court Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Manager: Lead Guest Experience in Bromley
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Front Desk Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for reception management roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to enhancing guest experiences, which is key for this position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Front Desk Manager: Lead Guest Experience in Bromley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! We want to see how your experience aligns with our goal of providing an exceptional guest experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front Desk Manager role. Highlight relevant experiences and skills that match what we’re looking for in a candidate. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for leading our front desk operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Bromley Court Hotel
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its values, services, and what sets it apart from other establishments. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their guest experience.
✨Showcase Your Leadership Skills
As a Front Desk Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others. Think about specific situations where you improved team performance or resolved conflicts effectively.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult guests or challenging situations. Practice your responses to common customer service scenarios, highlighting your problem-solving skills and commitment to providing exceptional service. This will show that you can maintain high standards even under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the hotel's future goals, team dynamics, or how they measure guest satisfaction. This not only shows your interest but also helps you gauge if the hotel is the right fit for you.
