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- Tasks: Coordinate repairs and maintenance to ensure high standards and customer satisfaction.
- Company: Join a caring organisation focused on providing safe and well-maintained homes.
- Benefits: 32 days annual leave, health schemes, team outings, and more perks!
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Organised, proactive, and customer-focused with IT skills in Word and Excel.
- Other info: Great career growth opportunities and a supportive team environment.
The predicted salary is between 20000 - 28000 £ per year.
Having warm, safe, and well-maintained homes is one of our customer's top priorities. To do this, we need to manage lots of information and communicate effectively. We need two Asset Management Administrators to join our team to ensure that both responsive repairs and planned maintenance are carried out effectively.
The role involves coordinating between teams, contractors, and suppliers to help deliver services that meet high standards and keep everything compliant and on track through to completion and invoicing. These roles are about customer care and creating a positive experience for our customers. Through attention to detail, proactive communication, and a commitment to excellence, you’ll play a key part in exceeding expectations.
We’re looking for an organised, proactive and customer-focused individual with demonstrable experience of using different IT systems and packages (specifically Word and Excel). A strong commitment to providing excellent customer service is essential, along with the ability to work accurately, collaboratively and with resilience. Although not essential, experience within a social housing environment would be an advantage. However, what we really need is commitment and enthusiasm, with customers at the heart of what you do.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme – buy up to an additional 5 days holiday per year
- Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme – Healthshield
- Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Asset Management Administrator in Worcester employer: Bromgrove District Housing
Contact Detail:
Bromgrove District Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Management Administrator in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to customer care. Practise common interview questions and think about how your skills align with what they’re looking for.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects effectively. This will demonstrate that you’re the proactive, detail-oriented person they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Asset Management Administrator in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Asset Management Administrator role. Highlight your experience with IT systems, customer service, and any relevant skills that match what we're looking for.
Show Your Enthusiasm: We love seeing passion in applications! Let us know why you're excited about this role and how you can contribute to our mission of providing warm, safe homes for our customers.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: To ensure your application gets to us quickly and efficiently, please apply through our website. It’s the best way to make sure we receive all your details without any hiccups!
How to prepare for a job interview at Bromgrove District Housing
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of an Asset Management Administrator. Familiarise yourself with how the role contributes to customer care and the importance of effective communication between teams and contractors.
✨Showcase Your IT Skills
Since the job requires experience with IT systems, particularly Word and Excel, be prepared to discuss your proficiency in these tools. Bring examples of how you've used them in previous roles to improve efficiency or manage information effectively.
✨Demonstrate Customer Focus
This role is all about creating a positive experience for customers. Think of specific instances where you've gone above and beyond for a customer or resolved a challenging situation. Highlight your commitment to excellent customer service during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company's approach to asset management, and how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
