Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage rent setting, service charges, and insurance functions while resolving customer queries.
- Company: Join a customer-focused organization dedicated to providing value and transparency.
- Benefits: Enjoy 32 days leave, agile working, pension scheme, healthcare perks, and retail discounts.
- Why this job: Be at the heart of our business, impacting affordability and customer satisfaction.
- Qualifications: Solid experience in rent and service charges, with strong ICT skills and communication abilities.
- Other info: Position is full-time and permanent, with interviews scheduled for March 2025.
The predicted salary is between 24700 - 27500 £ per year.
Rents and Service Charges Manager £41,269.80 Bromsgrove, Worcestershire Full Time, Permanent Closing Date: Monday 24th February 2025 Interview Date (In Person): Wednesday 12th March 2025 Everything we do as an organisation is about our customers and ensuring that they receive good value for money. It’s vital that we provide affordability for our customers, be transparent in our charges, and ensure our income supports the strategic aims of the business. Our role of Rents and Service Charges Manager is an exciting opportunity to be at the heart of our business. The Role This is a key position in which you will play a crucial role in the annual rent setting process, including the provision of estimated service charges and annual reconciliation calculations. You will also be responsible for managing the insurance function including renewal and claims. You will lead on the annual calculations of estimated service charges and the reconciliations for all customers including shared owners and leaseholders and resolving any related queries. In addition, you will ensure that housing stock numbers are reconciled on a monthly basis playing an important role in the submission of the annual SDR to the Regulator and you will support the production of monthly management accounts. About you We are looking for an individual with solid experience of working in a rent and variable service charges team. You will need to have up to date knowledge and understanding of rent, service charges and leasehold legal and regulatory framework, including the s20 consultation process. Experience of corporate insurance renewals and claims management is essential, and you’ll have excellent ICT skills, particularly Microsoft Excel. If you’re a great communicator with excellent organisational skills, we would love to hear from you. What we can offer in return: * 32 days annual leave plus bank holidays and holiday buy back scheme * Agile Working * Pension Scheme – bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme * Employee Assistance Programme * Mental Health First Aiders * Healthcare Cash Back Scheme * Retail Discounts * Free Parking and Free Refreshments * Life insurance is also available to members of the pension scheme bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high
Rents and Service Charges Manager employer: Bromgrove District Housing
Contact Detail:
Bromgrove District Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rents and Service Charges Manager
✨Tip Number 1
Familiarize yourself with the latest regulations and legal frameworks surrounding rents and service charges. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Highlight your experience with corporate insurance renewals and claims management during networking opportunities. Engaging with professionals in the industry can lead to valuable insights and connections that may benefit your application.
✨Tip Number 3
Practice your communication skills by discussing complex topics related to rent and service charges with friends or colleagues. Being able to explain these concepts clearly will be crucial during the interview process.
✨Tip Number 4
Prepare for potential questions about your experience with Microsoft Excel. Consider creating a portfolio of relevant projects or analyses you've completed, as this will showcase your ICT skills effectively.
We think you need these skills to ace Rents and Service Charges Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Rents and Service Charges Manager position. Highlight key responsibilities and required skills, such as experience with rent setting, service charges, and insurance management.
Tailor Your CV: Customize your CV to reflect your relevant experience in rent and service charges management. Emphasize your knowledge of the legal and regulatory framework, as well as your ICT skills, particularly in Microsoft Excel.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and organizational abilities. Explain why you are passionate about the role and how your background aligns with the company's mission to provide value for money to customers.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bromgrove District Housing
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Rents and Service Charges Manager. Familiarize yourself with the annual rent setting process, service charge calculations, and the insurance function. This will help you answer questions confidently.
✨Know the Legal Framework
Brush up on your knowledge of the legal and regulatory framework surrounding rents and service charges, especially the s20 consultation process. Being able to discuss these topics will demonstrate your expertise and preparedness for the role.
✨Showcase Your ICT Skills
Since excellent ICT skills, particularly in Microsoft Excel, are essential for this position, be prepared to discuss your experience with data analysis and management. You might even want to mention specific projects where you've utilized these skills effectively.
✨Communicate Effectively
As a great communicator, practice articulating your thoughts clearly and concisely. Prepare examples of how you've resolved queries or communicated complex information in previous roles, as this will highlight your organizational and interpersonal skills.
