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- Tasks: Help customers with damp and mould issues in their homes while providing excellent service.
- Company: Join BDHT, dedicated to ensuring warm, safe, and secure homes for our community.
- Benefits: Enjoy 32 days of leave, agile working, healthcare perks, and retail discounts.
- Why this job: Make a real impact on people's lives while growing your career in a supportive environment.
- Qualifications: HNC/HND in Building Construction or similar, plus experience in the construction industry required.
- Other info: Attend our open event on February 25th for more info and to meet the team!
Building Surveyors – Damp and Mould / Asset Management £41,269.80 per annum Bromsgrove, Worcestershire Full Time, Permanent Open Event: Tuesday 25th February from 3pm to 6pm Closing Date: 9am Monday 10th March 2025 Interview Date (in person): Monday 17th March 2025 Ensuring our customers live in warm, safe and secure homes is central to everything we do. Your technical qualifications will ensure you have the right skills for the role, but just as important is your drive for excellent customer care. We are now looking for the following roles to complement our existing Surveying team; Damp and Mould Surveyor Focusing primarily on issues around damp, mould and condensation (DMC), this role will support our customers living in their homes and mitigate the sources of damp, mould and condensation. You’ll meet the requirements as set out in ‘Awaab's Law’ for responding to severe and moderate DMC cases and source best practice solutions to managing DMC. Working within this role you will have a focused approach to managing DMC cases, shaping improvement in BDHT services and achieving great results for our customers. Building Surveyor This role will bring effective surveying services across the range of BDHT activities focusing on supporting our repairs & maintenance service, effective diagnosis of building issues and deciding upon the best course of action based on response times, customer care and investment needs (eg planned or ad-hoc works). As in all of our surveying roles you will also be delivering our planned and cyclical programmes and supporting colleagues across the organisation providing a holistic and seamless service for our customers. About you With an HNC/HND minimum in Building Construction or similar recognised qualification, you’ll be able to demonstrate experience of working within the construction industry. You will have excellent communication skills that instil confidence in our customers and be proficient in the use of basic IT systems including the ability to use handheld technology to record client management information. What we can offer in return: * 32 days annual leave plus bank holidays and holiday buy back scheme * Agile Working * Pension Scheme – bdht offers a Defined Contribution pension, administered by the Social Housing Pension Scheme * Employee Assistance Programme * Mental Health First Aiders * Healthcare Cash Back Scheme * Retail Discounts * Free Parking and Free Refreshments * Life insurance is also available to members of the pension scheme If either of these roles sound of interest to you, but you still have further questions, come along to our open event on Tuesday 25th February where the team will be available between 3pm and 6pm for an informal discussion. This will be located at our Head Office in Bromsgrove. Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high
Building Surveyors - Damp and Mould / Asset Management employer: Bromgrove District Housing
Contact Detail:
Bromgrove District Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Surveyors - Damp and Mould / Asset Management
✨Tip Number 1
Make sure to attend the open event on Tuesday, 25th February. This is a great opportunity to meet the team, ask questions, and show your enthusiasm for the role in person.
✨Tip Number 2
Familiarize yourself with 'Awaab's Law' and current best practices for managing damp, mould, and condensation issues. Being knowledgeable about these topics will help you stand out during discussions.
✨Tip Number 3
Highlight your customer care skills during any interactions. Since excellent customer service is crucial for this role, be prepared to share examples of how you've successfully supported clients in the past.
✨Tip Number 4
Demonstrate your technical qualifications and experience in the construction industry by discussing specific projects or challenges you've faced. This will showcase your expertise and readiness for the role.
We think you need these skills to ace Building Surveyors - Damp and Mould / Asset Management
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Building Surveyor position, especially regarding damp, mould, and condensation issues. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Qualifications: Clearly state your HNC/HND or similar qualifications in Building Construction. Include any additional certifications or training that relate to building surveying and customer care.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your ability to instill confidence in customers and effectively manage client interactions.
Prepare for the Open Event: If you have questions or want to make a good impression, attend the open event on February 25th. Use this opportunity to engage with the team and gather insights that can strengthen your application.
How to prepare for a job interview at Bromgrove District Housing
✨Show Your Technical Knowledge
Make sure to brush up on your technical qualifications related to building construction, damp, mould, and condensation. Be prepared to discuss specific cases you've handled in the past and how you approached them.
✨Demonstrate Customer Care Skills
Since excellent customer care is crucial for this role, think of examples where you've gone above and beyond for a customer. Highlight your communication skills and how they helped build trust with clients.
✨Familiarize Yourself with Awaab's Law
Understanding Awaab's Law is essential for this position. Be ready to explain how you would respond to severe and moderate DMC cases and what best practices you would implement to manage these issues effectively.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask the interviewers about the company culture, team dynamics, and specific challenges they face in managing damp and mould cases. This shows your genuine interest in the role and the organization.
