At a Glance
- Tasks: Lead and develop a modern asset management service, ensuring high-quality customer-focused delivery.
- Company: Join a values-driven organisation committed to improving homes and supporting communities.
- Benefits: Enjoy 32 days annual leave, health schemes, and team outings.
- Other info: Full driving licence needed; dynamic environment with strong support for employee wellbeing.
- Why this job: Make a real impact in affordable housing while developing your leadership skills.
- Qualifications: Construction-related qualification and experience in refurbishment or major works required.
We are looking for an Asset Operations Manager to join us to lead and develop a modern strategic asset management service. This is a fantastic opportunity for a leader who values collaboration, trust, and doing the right thing for customers, colleagues, and communities.
The role:
- Create a supportive and empowering environment, taking responsibility for the delivery of asset investment activity including capital works, stock condition data, and planned and cyclical programmes.
- Deliver a high-quality, customer-focused service aligned with strategic priorities, modelling a proactive and coaching leadership style that promotes continuous improvement and innovation.
- Lead the delivery of major works and improvement programmes, maintaining strong financial control, value for money, and high levels of customer satisfaction.
- Oversee contractors and consultants, embedding the requirements of Awaab’s Law, addressing damp, mould and condensation issues, managing Section 20 consultation processes, and overseeing Disabled Facilities Grant works.
- Ensure robust processes are in place to protect the organisation in relation to disrepair and insurance claims.
About you:
- Recognised construction-related qualification and solid experience within the affordable housing or construction sector.
- Experience managing refurbishment or major works programmes, leading and developing teams, and working with asset data to inform strategic decision-making.
- Strong understanding of health and safety is essential, along with a genuine commitment to customer satisfaction and service excellence.
- This role requires a full driving licence and access to insured transport to support travel between sites.
If you are a values-led leader who is passionate about improving homes, supporting communities, and developing people, we would love to hear from you.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme – buy up to an additional 5 days holiday per year
- Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme – Healthshield
- Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Asset Operations Manager in Bromsgrove employer: Bromgrove District Housing
At bdht, we pride ourselves on being an exceptional employer, offering a supportive and empowering work environment in Bromsgrove, Worcestershire. Our commitment to employee wellbeing is reflected in our generous benefits package, including 32 days of annual leave, a holiday purchase scheme, and a focus on mental health support. We foster a collaborative culture that values innovation and continuous improvement, providing ample opportunities for professional growth and development while making a meaningful impact in the communities we serve.
Contact Details:
Bromgrove District Housing Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Asset Operations Manager in Bromsgrove
✨Tip Number 1
Network like a pro! Reach out to your connections in the affordable housing or construction sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on the perfect role for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer satisfaction and community support. Think about how your experience aligns with their goals, and be ready to share specific examples that showcase your leadership and strategic thinking.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It helps us keep track of candidates and ensures you’re considered for all the fantastic benefits we offer, like the holiday purchase scheme and team outings.
We think you need these skills to ace Asset Operations Manager in Bromsgrove
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in asset management and construction. We want to see how your skills align with our values of collaboration and customer satisfaction.
Showcase Your Leadership Style:In your application, emphasise your proactive and coaching leadership style. We’re looking for someone who can create a supportive environment, so share examples of how you've developed teams and driven continuous improvement.
Highlight Relevant Experience:Don’t forget to mention your experience with major works programmes and asset data management. We value solid experience in the affordable housing sector, so make it clear how your background fits the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the process.
How to prepare for a job interview at Bromgrove District Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of asset management and the specific responsibilities of the Asset Operations Manager role. Familiarise yourself with Awaab’s Law and how it impacts the organisation, as well as any recent developments in the affordable housing sector.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you foster collaboration and trust within teams. Think of examples where you've successfully led projects or teams, especially in managing refurbishment or major works programmes.
✨Customer Focus is Key
Be ready to demonstrate your commitment to customer satisfaction. Share specific instances where you’ve gone above and beyond to ensure a high-quality service, and how you’ve used feedback to drive continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their strategic priorities, how they measure success in asset management, and what challenges they currently face in delivering customer-focused services.
