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- Tasks: Coordinate teams and manage information to ensure high-quality customer service.
- Company: Join a dedicated team focused on creating warm, safe homes in Bromsgrove.
- Benefits: Enjoy 32 days annual leave, health perks, and team outings.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Organised, proactive, and customer-focused with IT experience.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 20000 - 29000 £ per year.
Having warm, safe, and well-maintained homes is one of our customer's top priorities. To do this, we need to manage lots of information and communicate effectively. We need two Asset Management Administrators to join our team to ensure that both responsive repairs and planned maintenance are carried out effectively.
The role involves coordinating between teams, contractors, and suppliers to help deliver services that meet high standards and keep everything compliant and on track through to completion and invoicing. These roles are about customer care and creating a positive experience for our customers. Through attention to detail, proactive communication, and a commitment to excellence, you’ll play a key part in exceeding expectations.
About you: We’re looking for an organised, proactive and customer-focused individual with demonstrable experience of using different IT systems and packages (specifically Word and Excel). A strong commitment to providing excellent customer service is essential, along with the ability to work accurately, collaboratively and with resilience. Although not essential, experience within a social housing environment would be an advantage. However, what we really need is commitment and enthusiasm, with customers at the heart of what you do.
What we can offer in return:
- 32 days annual leave plus bank holidays
- Holiday purchase scheme – buy up to an additional 5 days holiday per year
- Holiday buy back scheme – bdht will buy up to 10 days holiday back from staff
- Team budget every year to enjoy an afternoon out as a team
- Electric vehicle leasing scheme through Octopus Energy
- Pension scheme – defined contributions pension administered by the Social Housing Pension Scheme (SHPS)
- Life insurance is available to members of the pension scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Healthcare Cash Back Scheme – Healthshield
- Retail discounts scheme
- Long Service Awards (given at 1 year, 5 years and in increments of 5 years following this)
- Reimbursement for professional subscription fees
- Corporate Sponsorship opportunities
- Reimbursement for HRT pre-paid certificates
- Reimbursement for annual flu jab
- Free parking and refreshments
- Monthly staff compliments raffle
- Wellbeing calendar of events throughout the year
Bdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.
Asset Management Administrator employer: Bromgrove District Housing
Contact Detail:
Bromgrove District Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Management Administrator
✨Tip Number 1
Get to know the company! Research their values and mission, especially around customer care. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since the role involves coordinating between teams and contractors, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your IT skills! Brush up on Word and Excel, and be ready to discuss how you've used these tools in past roles. Maybe even prepare a quick example of how you’ve solved a problem using these systems.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Asset Management Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Asset Management Administrator role. Highlight your experience with IT systems, customer service, and any relevant background in social housing. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves coordinating between teams and contractors, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to show us you can convey information effectively.
Be Detail-Oriented: Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. A polished application reflects your commitment to excellence, which is exactly what we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Bromgrove District Housing
✨Know Your Role
Make sure you understand the responsibilities of an Asset Management Administrator. Familiarise yourself with the key tasks like coordinating between teams and ensuring compliance. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your IT Skills
Since the job requires experience with IT systems, particularly Word and Excel, be prepared to discuss your proficiency. Bring examples of how you've used these tools in previous roles, whether it’s for data management or creating reports. This will demonstrate your capability to handle the technical aspects of the job.
✨Emphasise Customer Care
Customer service is at the heart of this role, so think of specific instances where you've gone above and beyond for a customer. Share stories that highlight your proactive communication and attention to detail, as these are crucial for creating positive experiences.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
