Bromford Flagship LiveWest (BFL) is seeking a Senior WFM Analyst to help ensure the right people with the right skills are available at the right time in our Customer Operations function. You will work with Genesys Cloud WFM to turn data into meaningful insight, influence decisions and forecast demand with accuracy across our service centre.
Join us to shape workforce planning, monitor performance and drive continuous improvement.
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Senior WFM Analyst: Forecast & Optimise for Great Service in Wolverhampton employer: Bromford
Bromford is an exceptional employer that prioritises community-focused services and employee development, making it a rewarding place to work as a Lettings Advisor in Chipping Sodbury. With a flexible workstyle that includes both home and office-based tasks, employees benefit from a supportive culture that values customer service and teamwork, while also having opportunities for personal growth and professional training. Join us to make a meaningful impact in helping families find their homes and build brighter futures.
