Housing Enabler - Walsall, West Midlands County

Housing Enabler - Walsall, West Midlands County

Walsall Full-Time 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Support individuals with mental health needs to live independently and thrive in their community.
  • Company: Join a compassionate organisation dedicated to empowering people in need.
  • Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
  • Other info: Dynamic role across two schemes with a focus on teamwork and collaboration.
  • Why this job: Make a real difference in people's lives while building meaningful relationships.
  • Qualifications: Experience in mental health support and housing management is essential.

The predicted salary is between 31500 - 38500 £ per year.

Operational patch: Wood Hayes Place, Wolverhampton (WV11 1YD) and Saxon Court, Bloxwich (WS3 3NG)

Hours: 37.5 per week (Monday–Friday)

Workstyle: Site‑based, working across two schemes with flexibility required

Other requirements: Full UK driving licence and access to a vehicle

DBS: Enhanced with Adult Barred List

Are you passionate about supporting people with severe and enduring mental health needs to live independently and thrive in their community? Do you enjoy building relationships from the ground up, having honest conversations and being a steady, authoritative presence when things feel challenging? If so, you could be just who we’re looking for.

As a Housing Enabler, you’ll work closely with customers living at our Wood Hayes Place and Saxon Court schemes, supporting individuals with complex mental health needs. You’ll help customers to manage their tenancies, understand their responsibilities and develop the confidence and skills they need to maintain their homes and wellbeing.

What success looks like in this role:

  • Success means being a calm, consistent and trusted presence across both schemes.
  • You build strong, professional relationships from the ground up, balancing empathy with clear boundaries and authority.
  • You don’t take behaviour personally and remain resilient, even when situations feel complex or emotionally demanding.
  • You work confidently with customers who have severe and enduring mental health needs, using your understanding of mental health to support positive outcomes while maintaining safety, dignity and accountability.
  • You’re comfortable having honest, sometimes challenging conversations, and you’re tenacious in seeing things through.
  • You collaborate effectively with multi‑agency partners, bringing people together to solve problems and ensure customers receive joined‑up support.
  • You manage your time well across two schemes, adapt to changing priorities, and bring steady leadership and sound judgement to everything you do.
  • Above all, you’re personable, flexible and committed to doing the right thing — helping customers feel supported, safe and empowered to move forward.

You’ll be someone who:

  • Has experience supporting people with severe and enduring mental health needs.
  • Has experience of housing management within supported housing environments.
  • Brings management or supervisory experience, with confidence in leading and supporting colleagues.
  • Is resilient and able to maintain perspective, even in challenging situations.
  • Can build trusting relationships from scratch and work effectively across two schemes.
  • Understands and maintains clear boundaries.
  • Has a good grasp of mental health and how it can impact behaviour and engagement.
  • Is approachable, personable and tenacious, doing what it takes to achieve positive outcomes.
  • Has experience of multi‑agency partnership working, including health and social care professionals.
  • Is organised, flexible and comfortable managing a varied and demanding workload.
  • Acts as a positive ambassador for Bromford Flagship LiveWest in the local community.

If you’ve worked as a Housing Officer, Housing Support Worker, Scheme Manager, Housing Enabler or similar, and you’re motivated by helping people move forward at their own pace, we’d love to hear from you.

Housing Enabler - Walsall, West Midlands County employer: Bromford

Bromford is an exceptional employer that prioritises community-focused services and employee development, making it a rewarding place to work as a Lettings Advisor in Chipping Sodbury. With a flexible workstyle that includes both home and office-based tasks, employees benefit from a supportive culture that values customer service and teamwork, while also having opportunities for personal growth and professional training. Join us to make a meaningful impact in helping families find their homes and build brighter futures.

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Contact Details:

Bromford Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Enabler - Walsall, West Midlands County

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Bromford.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Bromford!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Bromford, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Bromford or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Housing Enabler - Walsall, West Midlands County

Experience supporting individuals with severe and enduring mental health needs
Housing management within supported housing environments
Management or supervisory experience
Resilience in challenging situations
Building trusting relationships
Understanding of mental health and its impact on behaviour
Approachability and personability

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Bromford:Before hitting send, make sure to tailor your application specifically to Bromford! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Bromford

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.