At a Glance
- Tasks: Assess housing health cases remotely and diagnose issues like damp and mould.
- Company: Join Bromford Flagship LiveWest, dedicated to safe and secure homes.
- Benefits: Competitive salary, generous leave, and wellness support for you and your family.
- Other info: Flexible remote work with opportunities for professional growth.
- Why this job: Make a real difference in people's lives by improving their living conditions.
- Qualifications: Experience in building pathology and strong communication skills required.
The predicted salary is between 40000 - 45000 £ per year.
At Bromford Flagship LiveWest (BFL), our purpose is simple: to invest in homes and relationships so people can thrive. We believe every customer has a fundamental right to a home that is safe, secure and warm — and we will never compromise on delivering homes that meet and exceed these standards.
We are now looking for a Remote Surveying Specialist to join our Healthy Homes team, playing a key role in improving customer outcomes through fast, accurate and effective case assessment. In this role, you will be responsible for the initial triage and desktop assessment of Housing Health cases, helping us respond quickly and appropriately to issues such as damp, mould and disrepair. Using photographic evidence, customer insight and your expertise in building pathology, you will diagnose defects remotely and determine the most effective course of action. Where possible, you will create works packages without the need for a site visit — and where necessary, you will ensure cases are escalated for full survey. You’ll engage directly with customers to understand their concerns, explain findings in plain language, and ensure they feel supported throughout the process. A key part of your role will be ensuring compliance with Awaab’s Law and the Housing Health and Safety Rating System (HHSRS), using your professional judgement to prioritise cases and drive timely resolutions. Working closely with the wider Healthy Homes team, you’ll help manage the triage pipeline, reduce backlog, and ensure cases are progressed efficiently and accurately.
Responsibilities
- Triage incoming Housing Health cases and assign appropriate priority levels
- Assess defects remotely using photos and customer information
- Diagnose issues and identify root causes, particularly relating to damp and mould
- Create clear, cost-effective works packages using SOR codes
- Determine which cases require on-site surveys
- Communicate with customers to gather information and explain next steps
- Maintain accurate case records and audit trails
- Collaborate with surveyors and coordinators to ensure seamless case progression
- Manage a high-volume caseload while maintaining quality and compliance
- Ensure all activity aligns with regulatory requirements, including Awaab’s Law
Qualifications
- Proven experience in building pathology and diagnosing residential property defects
- Strong knowledge of damp, mould and condensation issues
- Understanding of housing legislation, including Awaab’s Law and HHSRS
- Experience specifying remedial works and producing practical, cost‑effective solutions
- Ability to assess defects from photographic evidence and customer descriptions
- Excellent communication skills, with the ability to explain technical issues clearly
- Strong organisational skills and the ability to manage a high caseload
- Good understanding of building regulations and compliance requirements
Additional Requirements
- Full UK driving licence (occasional site visits may be required)
- Ability to pass a Basic DBS check
Benefits
- £40,000 – £45,000 per year with annual pay review
- Enjoy up to £30 per month for drinks while on the road
- 27 days annual leave plus bank holidays, with buy/sell options
- Pension Employer contributions up to 10 %
- £500 per year for private medical, dental, gym or insurance
- Life assurance and wellbeing support for you and your family
Closing Date 10th July 2026
Remote Surveying Specialist in Tewkesbury employer: Bromford
At Bromford Flagship LiveWest, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Remote Surveying Specialist, you will benefit from competitive salary packages, generous annual leave, and a strong commitment to employee wellbeing, including private medical support and life assurance. Our culture encourages professional growth and collaboration, ensuring that you can make a meaningful impact while helping customers achieve safe and secure homes.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Surveying Specialist in Tewkesbury
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Bromford, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Remote Surveying Specialist at Bromford.
We think you need these skills to ace Remote Surveying Specialist in Tewkesbury
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Bromford
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
