At a Glance
- Tasks: Manage customer accounts and support them through financial challenges while ensuring rent recovery.
- Company: Bromford, a leading housing association committed to making a difference.
- Benefits: Hybrid workstyle, competitive salary, and opportunities for personal development.
- Other info: Full UK driving licence and enhanced DBS check needed for this role.
- Why this job: Make a real impact in people's lives while working flexibly and collaboratively.
- Qualifications: Knowledge of housing law, strong communication, and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Bromford is looking for an experienced Income Management Officer in Tewkesbury. This permanent, full-time role involves managing customer accounts to support them through financial challenges and ensuring rent recovery.
The position requires knowledge of housing law and benefits, alongside strong communication and problem-solving skills.
The role offers a hybrid workstyle with homeworking, office, and customer home visits. A full UK driving licence and the ability to conduct an enhanced DBS check are essential.
Housing Income Officer: Field-Based, Court-Ready Impact in Tewkesbury employer: Bromford
Bromford is an exceptional employer that prioritises employee well-being and professional development, offering a supportive work culture where team members can thrive. With a hybrid workstyle that promotes flexibility, employees enjoy a balance of homeworking and community engagement in Tewkesbury, alongside opportunities for growth within the organisation. The company is committed to making a meaningful impact in the lives of customers, making it a rewarding place to work for those passionate about housing and social support.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income Officer: Field-Based, Court-Ready Impact in Tewkesbury
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Bromford. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing law and benefits. We want you to show off your expertise and problem-solving skills, so think of real-life examples to share!
✨Tip Number 3
Practice your communication skills! Since this role involves managing customer accounts, being able to convey complex information clearly is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Income Officer: Field-Based, Court-Ready Impact in Tewkesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in income management and knowledge of housing law. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through financial challenges. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Communication Skills:Since strong communication is key for this role, make sure to highlight any relevant experiences where you’ve successfully communicated with customers or resolved issues. We want to know how you connect with people!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bromford
✨Know Your Housing Law
Brush up on your knowledge of housing law and benefits before the interview. Being able to discuss relevant legislation confidently will show that you’re well-prepared and understand the complexities of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully managed customer accounts or resolved financial challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly and empathetically. Consider role-playing common scenarios with a friend to refine your approach.
✨Be Ready for Hybrid Work Questions
Expect questions about your experience with hybrid working and home visits. Be prepared to discuss how you manage your time effectively and maintain communication with your team while working remotely.
