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- Tasks: Support customers in mental health schemes, delivering tailored sessions on budgeting and benefits.
- Company: Bromford is dedicated to improving lives through support work and community engagement.
- Benefits: Enjoy a full-time role with a fixed-term contract and the chance to make a real difference.
- Why this job: Join a team where your choices can change lives and foster independence in the community.
- Qualifications: Experience in social housing or support work is ideal; problem-solving skills are essential.
- Other info: Work based in Shrewsbury with opportunities for networking and relationship building.
The predicted salary is between 28800 - 43200 £ per year.
**This role is a 12-Month Fixed-Term Contract, full-time, working Monday-Friday**
If you have a passion for support work and enabling customers to manage their homes and improve their lives – you belong at Bromford.
Every single one of our customers is unique. And so are you. Almost every choice you make here has the power to change someone\’s life for the better. This is a big opportunity for you to make a real difference.
As a support worker, you will support our customers living in our mental health scheme, fostering a welcoming and customer-focused environment. Each day will be unique as you design and deliver tailored key work sessions on topics such as budgeting, savings, and benefits information, based on individual needs assessments. You will also guide customers to appropriate external agencies. Additionally, you will provide quality housing and support services to help sustain tenancies and promote independence.
We want you to be somebody who:
- Ideally, has experience of working in social housing and support
- Is well organised, comfortable in making their own decisions and a problem solver
- Will meet the needs of customers, commissioners and the wider community, whilst ensuring that service delivery is in line with Bromford\’s policies and procedures
- Will show confidence when articulating services to customers, colleagues, commissioners, and partner agencies
- Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns
- Feels that networking comes naturally to them – not only externally but internally too – and you can build relationships so people know they can go to you and trust you.
You will work with local agencies to access any specialist support and signpost your customers to them, including debt and income support. You will engage with customers to build positive and inclusive relationships, whilst reviewing the impact of the support and the next steps needed.
You\’ll be based at Upton Lane, Shrewsbury, SY2 5RR. An Enhanced and Adult Barred List DBS check if required.
If you have previous experience as a support worker, mental health support worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you.
Closing date for applications is Wednesday 9 July 2025. Interviews will take place at our Upton Lane Scheme, Shrewsbury.
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Support Worker - Shrewsbury employer: Bromford
Contact Detail:
Bromford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Shrewsbury
✨Tip Number 1
Familiarise yourself with Bromford's values and mission. Understanding their approach to support work will help you align your answers during the interview, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Bromford. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your problem-solving skills and ability to build relationships. These are key qualities for a support worker, and having concrete examples ready will make you stand out.
✨Tip Number 4
Research local agencies and resources related to mental health support in Shrewsbury. Being knowledgeable about external support options will show your commitment to helping customers and your proactive approach to the role.
We think you need these skills to ace Support Worker - Shrewsbury
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Worker position. Tailor your application to highlight how your skills and experiences align with what Bromford is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in social housing or support work. Use specific examples to demonstrate your ability to foster relationships and support customers effectively.
Showcase Your Skills: Make sure to mention key skills that are relevant to the role, such as problem-solving, organisation, and communication. Provide examples of how you've used these skills in past roles to make a positive impact.
Proofread Your Application: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bromford
✨Show Your Passion for Support Work
Make sure to express your genuine passion for support work during the interview. Share specific examples of how you've made a difference in someone's life, as this role is all about enabling customers to improve their lives.
✨Demonstrate Organisational Skills
Since the role requires you to be well-organised and comfortable making decisions, prepare to discuss how you manage your time and prioritise tasks. You might want to share a situation where your organisational skills led to a positive outcome.
✨Familiarise Yourself with Bromford's Policies
Before the interview, take some time to understand Bromford's policies and procedures. This will help you articulate how you can meet the needs of customers and ensure service delivery aligns with their standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you would handle specific situations with customers. Think of examples from your past experience that showcase your ability to build relationships and provide effective support.
