Roaming Income Recovery Specialist

Roaming Income Recovery Specialist

Full-Time 31500 - 38500 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support customers with rent, benefits, and budgeting while managing a defined patch.
  • Company: Bromford, a community-focused organisation dedicated to improving lives.
  • Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
  • Other info: Full UK driving licence needed; dynamic role with varied work environments.
  • Why this job: Make a real difference in people's lives while developing your skills in income management.
  • Qualifications: Knowledge of welfare benefits, housing law, and court procedures required.

The predicted salary is between 31500 - 38500 £ per year.

Bromford is seeking an experienced income management officer to support customers with rent, benefits and budgeting across a roaming mix of homeworking, office, and customer home visits. You will manage a defined patch, recover arrears, present cases in court where needed, and use data to improve outcomes while collaborating with housing, support and external agencies.

Applicants should have knowledge of welfare benefits, housing law, and court procedures, plus a full UK driving licence.

Roaming Income Recovery Specialist employer: Bromford

Join a forward-thinking organisation in Tewkesbury or Chipping Sodbury, where as a Construction Contracts Manager, you will play a pivotal role in delivering high-quality homes that enhance the lives of customers. With a strong focus on employee growth, flexible working arrangements, and a culture that prioritises safety and quality, this company offers an environment where your contributions are valued and rewarded. Enjoy competitive benefits, including performance-related pay, generous holiday allowances, and a commitment to your professional development.

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Contact Details:

Bromford Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Roaming Income Recovery Specialist

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Bromford.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Bromford!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Bromford, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Bromford or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Roaming Income Recovery Specialist

Income Management
Knowledge of Welfare Benefits
Understanding of Housing Law
Familiarity with Court Procedures
Data Analysis
Customer Service Skills
Arrears Recovery

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Bromford:Before hitting send, make sure to tailor your application specifically to Bromford! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Bromford

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.