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- Tasks: Lead a team to collect over £70m in rent and service charge income.
- Company: Join Bromford, a forward-thinking organisation focused on customer support.
- Benefits: Enjoy performance-related pay, pension options, and wellbeing services.
- Other info: Flexible roaming role with a mix of office, home visits, and remote work.
- Why this job: Make a real difference in customers' lives while driving income performance.
- Qualifications: Experience in income management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Bromford is seeking an Income Manager for a permanent, full-time role based in England. You will lead a high performing team responsible for collecting over £70m in rent and service charge income. Your focus will be on supporting customers, driving income performance, and managing complex cases. This is a roaming role involving a mix of office, home visits, and remote work. Benefits include performance-related pay, pension options, and wellbeing services.
Roaming Income Manager: Lead Housing Income & Customer Support employer: Bromford
Contact Detail:
Bromford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Income Manager: Lead Housing Income & Customer Support
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Bromford. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Bromford's values and recent projects. We want to see how your experience aligns with their mission of supporting customers and driving income performance.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and complex cases in the past. We love hearing about real-life examples that demonstrate your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit the bill.
We think you need these skills to ace Roaming Income Manager: Lead Housing Income & Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Manager role. Highlight your experience in managing income collections and supporting customers, as well as any relevant achievements that demonstrate your ability to drive performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with Bromford's mission. Don’t forget to mention your experience with complex cases and team leadership.
Showcase Your Team Leadership Skills: Since this role involves leading a high-performing team, be sure to highlight your leadership experience. Share examples of how you've motivated teams in the past and driven results, especially in income management.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bromford
✨Know Your Numbers
As a Roaming Income Manager, you'll be dealing with significant figures like £70m in rent and service charge income. Brush up on your financial knowledge and be ready to discuss how you can drive income performance effectively.
✨Showcase Your Customer Support Skills
This role focuses heavily on supporting customers. Prepare examples of how you've successfully managed complex cases in the past, highlighting your problem-solving skills and empathy towards customers.
✨Emphasise Flexibility and Adaptability
Since this is a roaming role, it's crucial to demonstrate your ability to work in various environments. Share experiences where you've adapted to different work settings, whether it’s office-based, home visits, or remote work.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about Bromford's approach to income management and customer support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.