At a Glance
- Tasks: Coordinate service delivery for heating engineers and manage customer communications.
- Company: Join Bromford, a leading housing provider with a community-focused mission.
- Benefits: Enjoy a £500 personal allowance, 27 days leave, and performance bonuses.
- Other info: Bromford is a certified Great Place to Work, promoting diversity and wellbeing.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: Experience in service coordination and strong IT skills required.
The predicted salary is between 36000 - 60000 £ per year.
Bromford is seeking an experienced coordinator who can manage competing priorities, meet deadlines, and maintain a positive and professional approach within a supportive team environment. You will work closely with customers, engineers, and other stakeholders to ensure services are delivered efficiently, safely, and in compliance with all relevant legislation and regulations.
Responsibilities:
- Plan daily schedules for heating engineers and coordinate end-to-end delivery of service and repairs
- Allocate emergency, urgent, and routine work to engineers
- Monitor service requests, job progress, and productivity using digital platforms
- Liaise between customers, suppliers, and internal leaders regarding service issues
- Ensure operational processes meet quality and safety standards
- Assist with compiling performance reports on KPIs and customer satisfaction
A Basic DBS check is required (arranged by Bromford). You must have the right to work in the UK. If you hold qualifications, original copies will need to be provided.
What We're Looking For / Qualifications:
- Experience in service coordination, planning, compliance, or a similar fast-paced role
- Strong IT skills and a flexible approach
- Excellent communication and interpersonal skills with a friendly and professional attitude
- Good organisational skills with strong attention to detail
Benefits:
- £500 annual personal allowance to spend on benefits such as private medical cover, critical illness cover, dental treatment, and gym membership
- 27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 days each year
- Performance bonus based on individual and company-wide targets
- Retail discounts on groceries, clothing, electronics, and more
- Health and wellbeing services: 24/7 GP services, counselling, legal advice, and more
- Pension options: Choose from two schemes, with employer contributions up to 10%
Bromford is a certified Great Place to Work, committed to your wellbeing with a comprehensive benefits package.
Diversity Statement: We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. We are a Disability Confident (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply, including those from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.
For questions or assistance, contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.
M&E Service Coordinator in Chipping Sodbury employer: Bromford
Join a forward-thinking organisation in Tewkesbury or Chipping Sodbury, where as a Construction Contracts Manager, you will play a pivotal role in delivering high-quality homes that enhance the lives of customers. With a strong focus on employee growth, flexible working arrangements, and a culture that prioritises safety and quality, this company offers an environment where your contributions are valued and rewarded. Enjoy competitive benefits, including performance-related pay, generous holiday allowances, and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land M&E Service Coordinator in Chipping Sodbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bromford. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to service coordination and customer interaction. Think about examples from your past experiences that highlight your skills in managing priorities and working with teams.
✨Tip Number 3
Show off your tech skills! Since the role involves using digital platforms to monitor service requests, be ready to discuss your IT skills. Mention any relevant software you've used and how it helped you in previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace M&E Service Coordinator in Chipping Sodbury
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the M&E Service Coordinator role. Highlight your experience in service coordination and any relevant skills that match the job description. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves liaising with customers and engineers, it's crucial to demonstrate your excellent communication skills. Use clear and professional language in your application to reflect your friendly attitude and professionalism.
Be Organised and Detail-Oriented:We love candidates who pay attention to detail! Make sure your application is free from typos and errors. Organise your information clearly, so we can easily see your qualifications and experience that make you a great fit for the role.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get a lot of applications. Head over to our website and apply as soon as you can to ensure you don’t miss out on this opportunity!
How to prepare for a job interview at Bromford
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the M&E Service Coordinator role. Familiarise yourself with the responsibilities listed in the job description, such as planning schedules and liaising with customers and engineers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed competing priorities or met tight deadlines. Be ready to discuss how you keep track of tasks and ensure everything runs smoothly, as this will highlight your suitability for the role.
✨Communicate Effectively
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions. This will not only showcase your interpersonal skills but also demonstrate your ability to work well with various stakeholders.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and expectations for the M&E Service Coordinator role. This shows your enthusiasm for the position and helps you determine if Bromford is the right fit for you.
