At a Glance
- Tasks: Coordinate service delivery for gas services, manage schedules, and ensure compliance.
- Company: Join Bromford, a leading housing provider focused on community services across the Midlands and South West.
- Benefits: Enjoy a £500 annual allowance, 27 days leave, performance bonuses, and retail discounts.
- Other info: Full-time, in-office role with a friendly atmosphere and opportunities for personal growth.
- Why this job: Be part of a supportive team in a certified Great Place to Work with a focus on wellbeing.
- Qualifications: Experience in service coordination, strong IT skills, and excellent communication abilities required.
The predicted salary is between 28800 - 43200 £ per year.
Bromford Chipping Sodbury, England, United Kingdom
Overview
Join to apply for the M&E Service Coordinator role at Bromford . This is a full-time, in-office role in Chipping Sodbury. Hours: 40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break.
Are you an experienced coordinator who can manage competing priorities, meet deadlines, and maintain a positive and professional approach within a supportive team environment? You will work closely with customers, engineers, and other stakeholders to ensure services are delivered efficiently, safely, and in compliance with all relevant legislation and regulations.
Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West — all backed by the scale and ambition of the Bromford Flagship group.
Closing date: 5th September 2025. Please apply early, as we may close the vacancy early if we receive a high volume of applications.
Responsibilities
- Plan daily schedules for heating engineers and coordinate end-to-end delivery of service and repairs
- Allocate emergency, urgent, and routine work to engineers
- Monitor service requests, job progress, and productivity using digital platforms
- Liaise between customers, suppliers, and internal leaders regarding service issues
- Ensure operational processes meet quality and safety standards
- Assist with compiling performance reports on KPIs and customer satisfaction
- A Basic DBS check is required (arranged by Bromford)
- You must have the right to work in the UK
- If you hold qualifications, original copies will need to be provided
What We're Looking For / Qualifications
- Experience in service coordination, planning, compliance, or a similar fast-paced role
- Strong IT skills and a flexible approach
- Excellent communication and interpersonal skills with a friendly and professional attitude
- Good organisational skills with strong attention to detail
Benefits
- £500 annual personal allowance to spend on benefits such as private medical cover, critical illness cover, dental treatment, and gym membership
- 27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 days each year
- Performance bonus based on individual and company-wide targets
- Retail discounts on groceries, clothing, electronics, and more
- Health and wellbeing services: 24/7 GP services, counselling, legal advice, and more
- Pension options: Choose from two schemes, with employer contributions up to 10%
Bromford is a certified Great Place to Work, committed to your wellbeing with a comprehensive benefits package.
Diversity Statement : We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. We are a Disability Confident (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply, including those from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community.
Contact
For questions or assistance, contact Natalie Sayer, Resourcing and Talent Specialist, at .
#J-18808-LjbffrM&E Service Coordinator employer: Bromford
Join a forward-thinking organisation in Tewkesbury or Chipping Sodbury, where as a Construction Contracts Manager, you will play a pivotal role in delivering high-quality homes that enhance the lives of customers. With a strong focus on employee growth, flexible working arrangements, and a culture that prioritises safety and quality, this company offers an environment where your contributions are valued and rewarded. Enjoy competitive benefits, including performance-related pay, generous holiday allowances, and a commitment to your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land M&E Service Coordinator
✨Tip Number 1
Familiarise yourself with the specific services offered by Bromford, especially in-house gas services. Understanding their operations will help you speak confidently about how you can contribute to their team during any discussions.
✨Tip Number 2
Highlight your experience in service coordination and planning by preparing examples of how you've successfully managed competing priorities in previous roles. Be ready to discuss these scenarios in detail during interviews.
✨Tip Number 3
Brush up on your IT skills, particularly with digital platforms used for monitoring service requests and job progress. Being able to demonstrate your proficiency with relevant software can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your communication and interpersonal skills. Think of ways to illustrate how you've effectively liaised between different stakeholders in past roles, as this is crucial for the M&E Service Coordinator position.
We think you need these skills to ace M&E Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in service coordination, planning, and compliance. Use specific examples that demonstrate your ability to manage competing priorities and meet deadlines.
Craft a Compelling Cover Letter:Write a cover letter that showcases your strong IT skills and excellent communication abilities. Mention how your friendly and professional attitude aligns with Bromford's values and the role's requirements.
Highlight Organisational Skills:In your application, emphasise your organisational skills and attention to detail. Provide examples of how you've successfully planned schedules or coordinated services in previous roles.
Prepare for Potential Questions:Anticipate questions related to your experience with digital platforms for monitoring service requests and job progress. Be ready to discuss how you ensure compliance with quality and safety standards.
How to prepare for a job interview at Bromford
✨Showcase Your Coordination Skills
Be prepared to discuss your experience in service coordination and how you've managed competing priorities in the past. Use specific examples to illustrate your ability to plan schedules and allocate tasks effectively.
✨Demonstrate Strong IT Proficiency
Since the role requires strong IT skills, be ready to talk about the digital platforms you’ve used for monitoring service requests and job progress. Highlight any relevant software or tools that you are familiar with.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and professionally. Think of examples where you successfully liaised between customers and engineers to resolve issues.
✨Emphasise Attention to Detail
The job requires a keen eye for detail, especially when it comes to compliance and safety standards. Prepare to discuss how you ensure quality in your work and provide examples of how your attention to detail has positively impacted your previous roles.
