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- Tasks: Support vulnerable individuals in independent living schemes with tailored guidance and assessments.
- Company: Join Bromford, a certified Great Place to Work, dedicated to making a difference.
- Benefits: Enjoy a supportive work environment, flexible hours, and the chance to impact lives positively.
- Why this job: Make a real difference in people's lives while developing your skills in a caring community.
- Qualifications: Experience with older adults and strong communication skills are essential; a driving licence is required.
- Other info: Regular travel is needed; apply early as positions may close sooner due to high interest.
Contract: 12-Month Fixed-Term
Want to apply Read all the information about this position below, then hit the apply button.
Hours: 37.5 hrs per week (Monday-Friday)
Location: Yate (BS37 4NR) and Coalpit Heath
Closing Date: Thursday 28 August 2025 (please apply early – we may close applications sooner if interest is high).
Do you have a passion for helping those in need of a little help? Do you have experience and thrive on providing support and guidance to the vulnerable, developing plans to improve and self-actualise, all with patience and positive attitude? If so, we want you to join an organisation certified as a Great Place to Work!
About the Role: As an Independent Living Advisor you’ll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes. You will manage a caseload of support cases including long-term, short-term and social isolation case, regularly carrying out support assessments and reviews to establish customers’ needs.
Key Responsibilities: The role generally involves working with our most vulnerable customers in the older age group, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential.
What We\’re Looking For: To be successful here, you’ll need to genuinely care about people – a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You’ll need to be hardworking, resilient and be confident enough to make decisions and take action when needed.
You will be someone who:
* Has experience working with older and vulnerable people, as well as time in a customer-focused environment
* Is curious and does not shy away from having difficult conversations
* Has excellent knowledge of safeguarding procedures
* Is proficient in the use of computer applications
* Ideally has spent time working within a social housing organisation
* Is enthusiastic and has a positive problem-solving nature
* Brings a commitment to our DNA and will be a great ambassador for Bromford.
Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others.
Additional Information: Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check.
Ready to Apply? If you\’re passionate about making a difference and meet the criteria above, we\’d love to hear from you! Apply now and take the first step towards a rewarding career with Bromford.
Application Deadline: The closing date is Thursday 28 August with interviews taking place on Friday 9 September 2025, at our Riverside Court Office, Chipping Sodbury
Housing Support Worker employer: Bromford
Contact Detail:
Bromford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the specific needs of older and vulnerable people. Understanding their challenges will help you demonstrate your empathy and suitability for the role during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Brush up on your knowledge of safeguarding procedures. Being well-versed in these protocols will not only boost your confidence but also show your commitment to protecting vulnerable individuals.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully supported vulnerable individuals. Sharing specific examples will highlight your problem-solving skills and ability to handle difficult conversations effectively.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience, especially in supporting vulnerable individuals.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you worked with older or vulnerable people. Mention specific examples of how you provided support and guidance, as this will resonate with the hiring team.
Showcase Communication Skills: Since strong communication and interpersonal skills are essential for this role, provide examples in your application that demonstrate your ability to liaise effectively with both clients and agencies.
Express Your Passion: Make sure to convey your genuine passion for helping others in your cover letter. Share why you want to work in this field and how you align with the organisation's values, as this can set you apart from other candidates.
How to prepare for a job interview at Bromford
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable individuals during the interview. Share specific examples from your past experiences where you made a positive impact on someone's life, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with various agencies and individuals, highlight your communication skills. Prepare to discuss how you've effectively communicated in challenging situations, especially when dealing with sensitive topics or difficult conversations.
✨Familiarise Yourself with Safeguarding Procedures
Understanding safeguarding procedures is crucial for this role. Brush up on your knowledge of these protocols and be ready to discuss how you would apply them in real-life scenarios, showcasing your commitment to protecting vulnerable adults.
✨Emphasise Teamwork and Problem-Solving
The organisation values collaboration and problem-solving. Be prepared to share examples of how you've worked as part of a team to solve issues, demonstrating your ability to work together rather than simply directing others.
