Scheme Officer - Gloucester

Scheme Officer - Gloucester

Gloucester Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support vulnerable residents and promote their independence in a caring environment.
  • Company: Bromford, a compassionate organisation dedicated to excellent customer care.
  • Benefits: Permanent role with full-time hours, competitive salary, and supportive team culture.
  • Other info: Flexible working with opportunities for personal growth and development.
  • Why this job: Make a real difference in people's lives while building meaningful relationships.
  • Qualifications: Empathy, strong communication skills, and experience in customer-focused roles.

The predicted salary is between 30000 - 40000 £ per year.

Location: Churchdown, Gloucester (GL3 1JS)

Contract Type: Permanent

Hours: Full-Time, 37.5 hours per week (Monday-Friday)

Closing Date: Sunday 26 July 2026 (please apply early - we may close applications sooner if interest is high)

Are you a naturally caring person who builds rapport easily, puts others at ease, and is passionate about delivering excellent customer care? If so, you could be just who we're looking for. At Bromford, we're looking for a compassionate, flexible, and proactive Independent Living Scheme Officer to join our team on a permanent, full-time basis. You'll be supporting our schemes across Tewkesbury and the surrounding areas.

What you'll be doing:

  • Providing housing-related support to vulnerable and older residents across our independent living schemes
  • Building strong, trusting relationships with customers to help them feel safe, supported, and independent in their homes
  • Carrying out health and safety checks, managing communal repairs, and completing annual reviews
  • Acting as a visible, consistent presence on-site - offering reassurance and connection to residents
  • Promoting wellbeing and independence by being that vital, friendly point of contact

What we're looking for:

  • Someone empathetic, patient, and genuinely interested in the lives and needs of older people
  • A confident communicator who's not afraid of difficult conversations
  • Self‑motivated and flexible - able to manage your own workload effectively
  • Strong at influencing and building relationships, even in challenging situations
  • Experience working in a customer‑focused role, ideally with older people
  • A good understanding of policies, procedures, and professional standards

What you'll need:

  • A full UK driving licence and access to your own vehicle
  • Willingness to travel between schemes in the Tewkesbury area
  • An enhanced DBS check (we'll guide you through the process)

Closing Date: Sunday 26 July 2026 (please apply early - we may close applications sooner if interest is high).

Scheme Officer - Gloucester employer: Bromford

Join a forward-thinking organisation in Tewkesbury or Chipping Sodbury, where as a Construction Contracts Manager, you will play a pivotal role in delivering high-quality homes that enhance the lives of customers. With a strong focus on employee growth, flexible working arrangements, and a culture that prioritises safety and quality, this company offers an environment where your contributions are valued and rewarded. Enjoy competitive benefits, including performance-related pay, generous holiday allowances, and a commitment to your professional development.

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Contact Details:

Bromford Recruitment Team

We think you need these skills to ace Scheme Officer - Gloucester

Customer Care
Empathy
Communication Skills
Relationship Building
Flexibility
Self-Motivation
Problem-Solving Skills