Hours: 33.5 hours per week (Monday-Friday)
Additional Information: A full UK driving licence and access to your own vehicle
Closing Date: Thursday 22 October 2026
Are you a naturally caring person who builds rapport easily, puts others at ease, and is passionate about delivering excellent customer care? If so, you could be just who we’re looking for.
At Bromford, we’re looking for a compassionate, flexible, and proactive
Independent Living Scheme Officer to join our team. You’ll be supporting our schemes across Tewkesbury and the surrounding areas.
What you’ll be doing:
- Providing housing-related support to vulnerable and older residents across our independent living schemes
- Building strong, trusting relationships with customers to help them feel safe, supported, and independent in their homes
- Carrying out health and safety checks, managing communal repairs, and completing annual reviews
- Acting as a visible, consistent presence on-site – offering reassurance and connection to residents
- Promoting wellbeing and independence by being that vital, friendly point of contact
What we’re looking for:
- Someone empathetic, patient, and genuinely interested in the lives and needs of older people
- A confident communicator who’s not afraid of difficult conversations
- Self-motivated and flexible – able to manage your own workload effectively
- Strong at influencing and building relationships, even in challenging situations
- Experience working in a customer-focused role, ideally with older people
- A good understanding of policies, procedures, and professional standards
What you’ll need:
- Confidence using Microsoft Office applications, particularly Excel and Word, to maintain accurate records, manage information and support the effective delivery of services.
- A full UK driving licence and access to your own vehicle
- Willingness to travel between schemes in the Tewkesbury area
- An enhanced DBS check (provided by us, and we’ll guide you through the process)
By joining Bromford, (part of Bromford Flagship LiveWest), you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group.
Make a real difference, one visit at a time. Join Bromford as an
Independent Living Scheme Officer and help support our communities to thrive.
Interviews are scheduled to take place on Thursday 26 October at our office in Tewkesbury.
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Read more in Gloucester employer: Bromford
Bromford is an exceptional employer that prioritises community-focused services and employee development, making it a rewarding place to work as a Lettings Advisor in Chipping Sodbury. With a flexible workstyle that includes both home and office-based tasks, employees benefit from a supportive culture that values customer service and teamwork, while also having opportunities for personal growth and professional training. Join us to make a meaningful impact in helping families find their homes and build brighter futures.
