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- Tasks: Lead a team to manage property health and safety, tackling disrepair claims and health risks.
- Company: Join Bromford Flagship LiveWest, a leading affordable housing provider in the UK.
- Benefits: Earn £57,000 per year, enjoy flexible working, and receive generous annual leave.
- Other info: Be part of a forward-thinking organisation with excellent career growth opportunities.
- Why this job: Make a real impact on communities by ensuring safe, high-quality homes for customers.
- Qualifications: Experience in managing disrepair cases and leading teams in social housing.
The predicted salary is between 57000 - 57000 £ per year.
We’re looking for an experienced and driven Healthy Homes Manager to lead our approach to property health and safety across our homes. You will lead the Healthy Homes team, managing disrepair claims and cases involving property-related health risks, including condensation, damp, and mould (CD&M). You’ll ensure that hazards are effectively triaged, prioritised, and resolved in line with regulatory requirements, including Awaab’s Law. Leading a team of case handlers and coordinators, you’ll drive high performance, ensure compliance, and put customers at the heart of everything you do.
Join Bromford Flagship LiveWest (BFL), a place‑based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England. As the UK’s largest provider of new affordable homes, delivering over 3,000 each year, we play a vital role in tackling the growing demand for safe, affordable housing and building a better future for our communities.
What You’ll Get:
- £57,000 per year with annual review
- Company car or cash allowance alternative
- Annual performance bonus
- 27 days annual leave + bank holidays, with buy/sell options
- Pension Employer contributions up to 10%
- Life assurance & wellbeing support for you and family
- Flexible working options available
What You’ll Be Doing:
- Lead and develop a high-performing team managing HHSRS hazards, disrepair, and CD&M within challenging timescales
- Oversee legal disrepair claims, ensuring compliance with protocols, governance, and GDPR requirements
- Work collaboratively with surveyors and internal teams to assess cases and deliver effective, timely solutions
- Ensure compliance with key regulatory requirements, including Awaab’s Law and stock condition survey programmes
- Plan and coordinate surveyor activity to meet demand across disrepair, damp and mould, and stock condition work
- Drive a proactive approach through root cause analysis, continuous improvement, and knowledge sharing
- Monitor performance, manage complaints, control budgets, and lead your team to deliver excellent customer outcomes
At Bromford Flagship LiveWest, you’ll be part of a forward-thinking, customer-focused organisation where your work has a real impact. You’ll benefit from the scale, ambition, and support of a leading housing group while helping shape services that truly make a difference in people’s lives.
Experience & Skills:
- Experience managing disrepair cases within social housing or property management
- Proven leadership experience, managing and developing teams
- Experience handling damp, mould, and condensation (CD&M) cases, including complex or high-risk situations
- Strong experience in managing customer complaints and resolving complex issues
Technical knowledge:
- Strong understanding of building regulations and building pathology
- In-depth knowledge of the Decent Homes Standard
- Comprehensive understanding of disrepair legislation
- Working knowledge of housing law and HHSRS assessments
- Strong understanding of compliance and regulatory frameworks
- Knowledge of landlord and tenant legislation, including leaseholder consultation
Skills and behaviours:
- An inspiring and supportive leader who brings out the best in others
- A clear and confident communicator, able to engage diverse audiences
- Strong relationship builder, able to collaborate across teams and with external partners
- A role model for our values, with the confidence to challenge and support where needed
- Customer‑focused, with a commitment to delivering safe, high‑quality homes
Qualifications:
- Housing or construction qualification to Level 4 (or equivalent experience)
Other Requirements:
- Flexible approach to working, including travel
- Full UK driving licence
- Ability to pass an Enhanced DBS and consumer check (arranged by BFL)
Apply today or get in touch for a quick, informal chat—we’re happy to talk through the role before you apply - recruitment@bromford.co.uk Please apply early, as we may close the vacancy early if we receive a high volume of applications.
Healthy Homes Manager in Gloucester employer: Bromford
Contact Detail:
Bromford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthy Homes Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and property management sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to property health and safety, especially regarding disrepair claims and compliance with regulations like Awaab’s Law. Tailor your answers to show how your experience aligns with their mission.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've successfully managed teams and resolved complex issues in the past. Use specific examples that highlight your ability to drive performance and deliver excellent customer outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions or want to chat about the role, drop us an email at recruitment@bromford.co.uk. We’re here to help!
We think you need these skills to ace Healthy Homes Manager in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with disrepair cases and property health. We want to see how your skills align with the Healthy Homes Manager role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a Healthy Homes Manager, you’ll be leading a team, so it’s crucial to demonstrate your leadership experience. Share examples of how you’ve developed teams or managed complex situations in the past. We love to see inspiring leaders in action!
Highlight Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of regulations like Awaab’s Law and HHSRS assessments. We’re looking for someone who knows their stuff when it comes to property-related health risks!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, we’re always here if you have questions before applying!
How to prepare for a job interview at Bromford
✨Know Your Stuff
Make sure you brush up on your knowledge of disrepair legislation and the Decent Homes Standard. Familiarise yourself with Awaab’s Law and how it impacts property health and safety. This will show that you’re not just interested in the role, but that you understand the key regulations that govern it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in managing disrepair cases or handling complex situations. Be ready to discuss your approach to motivating your team and driving high performance, as this is crucial for the Healthy Homes Manager role.
✨Customer Focus is Key
Since the role emphasises putting customers at the heart of everything, think of specific instances where you’ve gone above and beyond for customers. Highlight your experience in resolving complaints and ensuring excellent customer outcomes, as this will resonate well with the interviewers.
✨Collaborate and Communicate
Be prepared to discuss how you work collaboratively with other teams, like surveyors, to deliver effective solutions. Strong communication skills are essential, so practice articulating your thoughts clearly and confidently, especially when discussing complex issues.