Electrical Customer Delivery Manager
Electrical Customer Delivery Manager

Electrical Customer Delivery Manager

Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team of electricians to deliver top-notch electrical services and ensure customer satisfaction.
  • Company: Join Bromford, a leading housing provider focused on community services.
  • Benefits: Flexible working hours, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact in the community while developing your leadership skills.
  • Qualifications: Must have relevant electrical qualifications and extensive experience in domestic installations.
  • Other info: Mobile role with travel between sites; full UK driving licence required.

The predicted salary is between 36000 - 60000 Β£ per year.

We are looking for an experienced electrician to join our team as an Electrical Customer Delivery Manager. In this hands-on leadership role, you will report to the M&E Programme Manager and oversee a team of approximately 12 electricians. You will be responsible for ensuring the delivery of high-quality electrical repairs, maintenance, and installations while maintaining compliance with NICEIC standards.

Responsibilities

  • Leading and coaching your team on a day-to-day basis.
  • Conducting pre- and post-work audits.
  • Managing projects up to Β£25,000 in value.
  • Coordinating hired plant and operators.
  • Ensuring safe working methods and maintaining high standards of safety and compliance.
  • Accurately recording all works, variations, and unmeasured tasks.

This is a mobile, full-time role offering a flexible working week split between home, site, and office locations.

What we are looking for

  • Qualifications
  • City and Guilds 2360 Part 1 and 2 (Electrical Installation)
  • City and Guilds 2391 Part 1 and 2 (Electrical Inspection Testing and Certification) or equivalent
  • Current City & Guilds qualification to the latest edition of electrical regulations
  • NVQ Level 3 in Electrical Engineering or equivalent
  • Achievement Level 2 (AM2) practical qualification
  • Experience
    • Extensive recent experience as a domestic installation electrician
    • Proven ability in designing, wiring, and testing installations
    • Experience in site management
    • Strong customer service skills in a client-facing environment
  • Skills
    • Proficiency with Microsoft Office and general IT systems
    • Ability to motivate and lead effective teams
    • Excellent attention to detail
    • A flexible, solutions-focused approach to work

    Additional Requirements

    • This is a roaming position, so regular travel between sites is expected.
    • A Full UK Driving Licence is essential.
    • An Enhanced DBS check is required for this role.

    Closing date: 24th February 2026. We recommend applying early, as we may close this vacancy sooner if we receive a high number of applications. If you have any questions or need assistance, please contact the Resourcing Team at recruitment@bromford.co.uk.

    Electrical Customer Delivery Manager employer: Bromford

    At Bromford, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional growth. As an Electrical Customer Delivery Manager, you'll benefit from flexible working arrangements and the opportunity to lead a dedicated team while contributing to community-focused services across the Midlands and South West. With a commitment to employee development and a strong emphasis on safety and compliance, Bromford is the ideal place for those seeking meaningful and rewarding employment in the electrical sector.
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    Contact Detail:

    Bromford Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Electrical Customer Delivery Manager

    ✨Tip Number 1

    Network like a pro! Reach out to your contacts in the electrical industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

    ✨Tip Number 2

    Get your hands dirty with some practical experience! If you can, volunteer for projects or take on freelance work to showcase your skills. This not only boosts your CV but also gives you real-life examples to discuss in interviews.

    ✨Tip Number 3

    Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in delivering high-quality electrical services. Show them you're not just another candidate!

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get clicking and show us what you've got!

    We think you need these skills to ace Electrical Customer Delivery Manager

    Electrical Installation
    Electrical Inspection Testing and Certification
    Project Management
    Team Leadership
    Customer Service Skills
    Attention to Detail
    Safety Compliance
    Microsoft Office Proficiency
    Problem-Solving Skills
    Site Management
    Flexible Approach to Work
    Driving Licence
    DBS Check

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your qualifications, especially those related to electrical installation and management, to show us you're the right fit for the Electrical Customer Delivery Manager role.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your experience aligns with our needs. Don’t forget to mention your leadership style and how you ensure customer satisfaction.

    Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to manage projects and lead teams effectively. Numbers speak volumes, so if you've managed projects up to Β£25,000, let us know!

    Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

    How to prepare for a job interview at Bromford

    ✨Know Your Stuff

    Make sure you brush up on your electrical knowledge, especially around NICEIC standards and the latest regulations. Be ready to discuss your qualifications and how they relate to the role, as well as any relevant projects you've managed.

    ✨Showcase Your Leadership Skills

    Since this role involves leading a team of electricians, be prepared to share examples of how you've successfully motivated and coached teams in the past. Highlight specific situations where your leadership made a difference in project outcomes or team performance.

    ✨Demonstrate Customer Focus

    Customer satisfaction is key in this role, so think of instances where you've gone above and beyond for clients. Be ready to discuss how you handle customer feedback and ensure high-quality service delivery.

    ✨Prepare for Practical Scenarios

    Expect to face practical questions or scenarios during the interview. Think about how you would conduct pre- and post-work audits or manage a project budget. Practising these scenarios can help you articulate your thought process clearly.

    Electrical Customer Delivery Manager
    Bromford

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