At a Glance
- Tasks: Coordinate service delivery, manage schedules, and ensure compliance with safety standards.
- Company: Join Bromford, a leading housing provider focused on community services.
- Benefits: Enjoy 27 days annual leave, performance bonuses, and a £500 personal allowance for benefits.
- Other info: Great career growth opportunities in a certified Great Place to Work.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Experience in service coordination and strong IT skills required.
The predicted salary is between 30000 - 42000 £ per year.
About the role
Contract: Fixed term contract for 6 months
Hours: 40 hours per week
Location(s): Chipping Sodbury
Are you an experienced coordinator who can manage competing priorities, meet deadlines, and maintain a positive and professional approach within a supportive team environment? Bromford is seeking a skilled Service Coordinator to join our busy Service Delivery Team in Chipping Sodbury, delivering vital in-house gas services to our customers.
This is a full-time, in-office role, Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break. You will work closely with customers, engineers, and other stakeholders to ensure services are delivered efficiently, safely, and in compliance with all relevant legislation and regulations.
Join Bromford, part of Bromford Flagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West - all backed by the scale and ambition of the Bromford Flagship group.
What we’re looking for
- Experience in service coordination, planning, compliance, or a similar fast-paced role
- Strong IT skills and a flexible approach
- Excellent communication and interpersonal skills with a friendly and professional attitude
- Good organisational skills with strong attention to detail
Additional requirements
- Plan daily schedules for heating engineers and coordinate end-to-end delivery of service and repairs
- Allocate emergency, urgent, and routine work to engineers
- Monitor service requests, job progress, and productivity using digital platforms
- Liaise between customers, suppliers, and internal leaders regarding service issues
- Ensure operational processes meet quality and safety standards
- Assist with compiling performance reports on KPIs and customer satisfaction
- A Basic DBS check is required (arranged by Bromford)
- You must have the right to work in the UK
- If you hold qualifications, original copies will need to be provided
Benefits package
- £500 annual personal allowance to spend on a wide range of benefits such as private medical cover, critical illness cover, dental treatment, and gym membership
- 27 days annual leave, plus bank holidays, with the option to buy or sell up to 5 days each year
- Performance Bonus: Based on individual and company-wide targets
- Retail discounts: Save money on groceries, clothing, electronics, and more
- Health and wellbeing services: Free access to 24/7 GP services, counselling, legal advice, and more
- Pension options: Choose from two pension schemes, with employer contributions of up to 10%
Bromford is a certified Great Place to Work, committed to your wellbeing with a comprehensive benefits package.
Closing date: 12th November 2025
Please apply early, as we may close the vacancy early if we receive a high volume of applications.
If you have any questions or need assistance, please contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.
Service Coordinator in Bristol employer: Bromford
Bromford is an exceptional employer, offering a supportive team environment in Chipping Sodbury where you can thrive as a Service Coordinator. With a comprehensive benefits package that includes a £500 annual personal allowance, 27 days of annual leave, and access to health and wellbeing services, we prioritise your wellbeing and professional growth. Join us and be part of a certified Great Place to Work, where your contributions directly impact our community-focused services across the Midlands and South West.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Coordinator role.
✨Tip Number 2
Prepare for the interview by researching Bromford and understanding their values. We want to see how you can fit into their supportive team environment, so think about examples from your past experience that showcase your coordination skills and ability to manage competing priorities.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. We suggest focusing on your communication and organisational skills, as these are key for the Service Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Service Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your experience in service coordination and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our mission at Bromford. Keep it friendly and professional, just like we are!
Show Off Your IT Skills:Since strong IT skills are a must-have for this role, don’t forget to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s super easy, and you’ll be one step closer to joining our fantastic team at Bromford!
How to prepare for a job interview at Bromford
✨Know Your Stuff
Make sure you understand the role of a Service Coordinator inside out. Familiarise yourself with service coordination, planning, and compliance. Brush up on relevant legislation and regulations that might come up during the interview.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed competing priorities in previous roles. Think about specific situations where your organisational skills made a difference, especially in fast-paced environments. This will demonstrate your ability to handle the demands of the job.
✨Communicate Like a Pro
Since this role involves liaising with customers, engineers, and other stakeholders, practice your communication skills. Be ready to discuss how you’ve effectively communicated in past roles, especially when resolving service issues or coordinating teams.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to service delivery. Prepare to discuss how you would allocate work to engineers or monitor service requests. This shows your problem-solving skills and your understanding of the role's responsibilities.
