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- Tasks: Lead a team to collect over £70m in rent and service charge income.
- Company: Join Bromford, a forward-thinking organisation focused on customer support.
- Benefits: Enjoy performance-related pay, pension options, and wellbeing services.
- Other info: Flexible roaming role with a mix of office, home visits, and remote work.
- Why this job: Make a real difference in customers' lives while driving income performance.
- Qualifications: Experience in income management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Bromford is seeking an Income Manager for a permanent, full-time role based in England. You will lead a high performing team responsible for collecting over £70m in rent and service charge income. Your focus will be on supporting customers, driving income performance, and managing complex cases. This is a roaming role involving a mix of office, home visits, and remote work. Benefits include performance-related pay, pension options, and wellbeing services.
Roaming Income Manager: Lead Housing Income & Customer Support in Birmingham employer: Bromford
Contact Detail:
Bromford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming Income Manager: Lead Housing Income & Customer Support in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Bromford. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, be ready to discuss specific examples of how you've driven income performance or supported customers in previous roles. Real-life stories make you memorable!
✨Tip Number 3
Be flexible and adaptable! Since this is a roaming role, highlight your ability to manage your time effectively between office work, home visits, and remote tasks. Employers love candidates who can juggle multiple environments.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your best self. Plus, it’s the best way to stay updated on new opportunities at Bromford.
We think you need these skills to ace Roaming Income Manager: Lead Housing Income & Customer Support in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Income Manager role. Highlight your experience in managing income collections and supporting customers, as well as any relevant achievements that demonstrate your ability to drive performance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with Bromford's mission. Don’t forget to mention your experience with complex cases and team leadership.
Showcase Your Team Leadership Skills: Since this role involves leading a high-performing team, be sure to highlight your leadership experience. Share examples of how you've motivated teams in the past and driven results, especially in income management.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bromford
✨Know Your Numbers
As a Roaming Income Manager, you'll be dealing with significant figures like £70m in rent and service charge income. Brush up on your financial knowledge and be ready to discuss how you can drive income performance effectively.
✨Showcase Your Customer Support Skills
This role focuses heavily on supporting customers. Prepare examples of how you've successfully managed complex cases in the past, highlighting your problem-solving skills and empathy towards customers.
✨Demonstrate Flexibility
Since this is a roaming role, it's essential to show that you're adaptable. Be ready to discuss your experience with remote work, home visits, and how you manage your time effectively across different locations.
✨Research Bromford's Values
Familiarise yourself with Bromford's mission and values. During the interview, align your answers with their ethos, showing that you’re not just a fit for the role but also for the company culture.