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- Tasks: Guide customers through the lettings process and maintain accurate records.
- Company: Bromford Housing Group, a diverse and inclusive workplace.
- Benefits: Flexible hybrid working, competitive pay, and a supportive environment.
- Other info: Part-time role with 30 hours/week and opportunities for growth.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a customer-focused attitude.
The predicted salary is between 15000 - 20000 £ per year.
Bromford Housing Group is hiring a Lettings Adviser based in Wolverhampton. This part-time role (30 hours/week) involves guiding customers through the lettings process while maintaining accurate records.
Ideal candidates are customer-focused with strong communication skills and the ability to adapt in challenging situations. The position offers flexible hybrid working arrangements, competitive pay, and a supportive work environment that values diversity and inclusion.
Lettings Advisor - Hybrid, Part-Time (30h) in Wolverhampton employer: Bromford Housing Group
Contact Detail:
Bromford Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Advisor - Hybrid, Part-Time (30h) in Wolverhampton
✨Tip Number 1
Get to know the company! Research Bromford Housing Group and understand their values, especially around diversity and inclusion. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role is all about guiding customers, make sure you can clearly explain the lettings process. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Be ready for challenges! Think of examples from your past experiences where you've adapted to difficult situations. This will show that you can handle the ups and downs of the lettings process with ease.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way to ensure your details reach the right people quickly.
We think you need these skills to ace Lettings Advisor - Hybrid, Part-Time (30h) in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer-focused experience and strong communication skills. We want to see how you've adapted in challenging situations, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Lettings Advisor role. Share your passion for helping customers and how you align with our values at Bromford Housing Group.
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for this part-time position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bromford Housing Group
✨Know the Lettings Process Inside Out
Make sure you understand the lettings process thoroughly. Familiarise yourself with common challenges customers face and think about how you would guide them through these situations. This will show your potential employer that you're not just knowledgeable but also proactive in helping clients.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with customers in the past. Think about times when you had to adapt your communication style to suit different individuals or situations, as this will highlight your versatility.
✨Demonstrate Customer Focus
Prepare to discuss specific instances where you went above and beyond for a customer. This could be anything from resolving a complaint to providing exceptional service. Showing that you genuinely care about customer satisfaction will resonate well with the interviewers.
✨Embrace Flexibility and Adaptability
Given the hybrid nature of the role, be ready to talk about how you manage your time and adapt to different working environments. Share experiences where you've successfully navigated changes or challenges, as this will illustrate your ability to thrive in a dynamic setting.