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- Tasks: Lead a team of electricians to deliver top-notch electrical services and ensure customer satisfaction.
- Company: Join Bromford, a leading housing provider focused on community services.
- Benefits: Enjoy flexible working, generous holidays, and professional development opportunities.
- Why this job: Make a real impact in your community while advancing your career in a supportive environment.
- Qualifications: Must have relevant electrical qualifications and strong leadership skills.
- Other info: Be part of a diverse team committed to making a difference.
The predicted salary is between 36000 - 60000 £ per year.
This is a Fixed term, Full Time vacancy.
About the role
- Contract: Fixed term contract for 12 months
- Hours: 40 hours per week
- Location: Wolverhampton
We’re looking for an experienced electrician to join our team as an Electrical Customer Delivery Manager. In this hands-on leadership role, you’ll report to the M&E Programme Manager and oversee a team of approximately 12 electricians. You’ll be responsible for ensuring the delivery of high-quality electrical repairs, maintenance, and installations while maintaining compliance with NICEIC standards.
You’ll be a key player in driving performance and ensuring customer satisfaction by leading by example. Your responsibilities will include:
- Leading and coaching your team on a day-to-day basis.
- Conducting pre- and post-work audits.
- Managing projects up to £25,000 in value.
- Coordinating hired plant and operators.
- Ensuring safe working methods and maintaining high standards of safety and compliance.
- Accurately recording all works, variations, and unmeasured tasks.
This is a mobile, full-time role offering a flexible working week split between home, site, and office locations.
What we’re looking for
- Qualifications
- City and Guilds 2360 Part 1 and 2 (Electrical Installation)
- City and Guilds 2391 Part 1 and 2 (Electrical Inspection Testing and Certification) or equivalent
- Current City & Guilds qualification to the latest edition of electrical regulations
- NVQ Level 3 in Electrical Engineering or equivalent
- Extensive recent experience as a domestic installation electrician
- Proven ability in designing, wiring, and testing installations
- Experience in site management
- Strong customer service skills in a client-facing environment
- Proficiency with Microsoft Office and general IT systems
- Ability to motivate and lead effective teams
- Excellent attention to detail
- A flexible, solutions-focused approach to work
Additional Requirements
- This is a roaming position, so regular travel between sites is expected.
- A Full UK Driving Licence is essential.
- An Enhanced DBS check is required for this role.
Closing date for applications: 24th February 2026. Please apply early, as we may close the vacancy early if we receive a high volume of applications.
If you have any questions or need assistance, please contact the Resourcing team by emailing Recruitment.Team@bromford.co.uk.
What we offer
- Annual performance review with bonus linked to individual and company results
- Regular salary with annual review, and a choice of pension schemes offering employer contributions up to 10%
- Flexible working opportunities, with hybrid working arrangements available for some roles
- Generous holiday (at least 27 days plus bank holidays), occupational sick pay and paid family leave
- Wellbeing support for you and your family, including 24/7 virtual GP access, prescription services and talking therapies
- £500 annual allowance to spend on benefits of your choice, plus retail and lifestyle discounts on shopping, clothing, electronics and more
- Paid professional fees for relevant memberships or accreditation
- Clear development pathways, professional training, and the chance to grow your career
About us
We’re part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive.
We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032.
But we’re only just getting started. Through place-based working, our people build progress from the ground up. You’ll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter.
And we’ve created a thriving place of our own – giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our values.
We’re a place for people determined to make a difference. Bromford. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive.
We are a proud Disability Confident (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community.
Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
Electrical Customer Delivery Manager in Wolverhampton employer: Bromford Housing Group
Contact Detail:
Bromford Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Customer Delivery Manager in Wolverhampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the electrical industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what Bromford stands for and how you can contribute to their mission. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and customer service experience, as these are key for the Electrical Customer Delivery Manager role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Bromford team. Get your application in before the closing date!
We think you need these skills to ace Electrical Customer Delivery Manager in Wolverhampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Electrical Customer Delivery Manager role. Highlight your relevant experience, especially in leading teams and managing projects. We want to see how your skills align with what we're looking for!
Showcase Your Qualifications: Don’t forget to list your qualifications clearly! Include your City and Guilds certifications and any other relevant training. This helps us quickly see that you meet the essential criteria for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you a great fit. We love seeing genuine enthusiasm for what we do at Bromford.
Apply Early!: We encourage you to apply as soon as possible through our website. The sooner you get your application in, the better your chances are, especially since we might close the vacancy early if we receive a lot of applications!
How to prepare for a job interview at Bromford Housing Group
✨Know Your Stuff
Make sure you brush up on your electrical knowledge, especially around NICEIC standards and the latest regulations. Be ready to discuss your experience with domestic installations and any specific projects you've managed.
✨Showcase Your Leadership Skills
As an Electrical Customer Delivery Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and coached teams in the past. Think about specific challenges you've faced and how you overcame them.
✨Demonstrate Customer Focus
Customer satisfaction is key in this role. Be prepared to share instances where you've gone above and beyond for clients. Highlight your strong customer service skills and how they’ve positively impacted your previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest and helps you assess if it's the right fit for you.
