At a Glance
- Tasks: Support colleagues with HR queries and maintain accurate records in a fast-paced environment.
- Company: Join Bromford Flagship LiveWest, a leading affordable housing provider.
- Benefits: Flexible working, competitive pay, generous holiday, and a £500 annual benefits allowance.
- Other info: Inclusive culture with strong support for personal and professional growth.
- Why this job: Kickstart your HR career while gaining valuable experience and qualifications.
- Qualifications: GCSE level education and a desire to learn about HR processes.
The predicted salary is between 18000 - 25000 £ per year.
About the role
Contract: 18-month fixed-term apprenticeship
Contractual base: Wolverhampton (Venture Court, WV10 6TB)
Operational patch: Occasional travel as required
Closing date: Friday 3 July 2026
Start your HR career and make a real impact. Are you organized, curious, and ready to begin a career in HR? We’re looking for a Colleague Experience Apprentice to join our People Services team, supporting colleagues throughout their journey with Bromford Flagship LiveWest — from new starters, to role changes and beyond. This is a fantastic opportunity to gain hands‑on experience in a fast‑paced environment while working towards a Level 3 or Level 5 CIPD qualification (depending on prior qualifications and experience), supported by a dedicated team who are invested in your development.
What you’ll be doing
- Supporting colleagues and leaders with day‑to‑day HR queries and administration
- Maintaining accurate records across HR systems, ensuring data is up to date and compliant
- Assisting with key processes such as right‑to‑work checks and DBS applications
- Working closely with payroll to support accurate and timely payments
- Supporting the coordination of colleague lifecycle activities, including onboarding and changes
- Gaining exposure to HR processes, including absence, performance and employee relations activities
- Identifying opportunities to improve processes and sharing ideas with the team
What we’re looking for
- Motivated to build a career in HR and keen to learn
- Well organized, with strong attention to detail
- Confident communicating and asking questions to understand tasks fully
- Comfortable handling sensitive information with care and confidentiality
- A proactive team player who enjoys working in a structured environment
- Educated to GCSE level (or equivalent) and willing to work towards a CIPD Level 3 or Level 5 qualification
What you can expect from us
- A structured development programme combining practical experience and learning
- Support from a dedicated mentor and experienced People Services team
- A recognised Level 3 or Level 5 CIPD qualification
- The opportunity to build valuable HR knowledge, including compliance, systems, and employee lifecycle processes
- A supportive environment aligned to our values: Customer‑driven, Ambitious, and All‑in
Assessment centre: Friday 24 July – Wolverhampton Science Park
Final stage interviews: To be confirmed
Apply now. Early applications are encouraged as we review throughout the campaign, and we may close the advert early depending on application volume.
What we offer
- Flexible and hybrid working; many roles support working across our main locations and home
- Performance related pay based on shared success
- A choice of pension schemes with employer contributions of up to 10%
- Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
- Generous holiday, occupational sick pay and paid family leave
- Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more
About us
We’re Bromford Flagship LiveWest (BFL), a place‑based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England. Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK’s largest provider of new affordable homes, we deliver over 3,000 new homes each year—helping to meet growing demand and build stronger communities.
Why our work matters:
The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future. Through place‑based working, our teams build progress from the ground up. You’ll find us at the heart of the communities we serve—strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term. We’re also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future‑ready skills and perform at their best, all within a supportive and inclusive culture guided by our values. We’re a place for people determined to make a difference. Bromford Flagship LiveWest. A place to make your own.
Our commitment to equality, diversity and inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values‑driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud “Disability Confident” (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
Apprentice Colleague Experience Co-ordinator in Wolverhampton employer: Bromford Housing Group
Bromford Flagship LiveWest is an exceptional employer that prioritises the growth and development of its employees, offering a structured apprenticeship programme in HR that combines practical experience with academic qualifications. Located in Wolverhampton, the company fosters a supportive and inclusive work culture, providing flexible working arrangements, generous benefits, and a commitment to equality and diversity, making it an ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Colleague Experience Co-ordinator in Wolverhampton
✨Get Involved with Local HR Events
Look for local HR events, workshops, or networking evenings in your area. Getting involved in these communities is a fab way to meet professionals already in the field, learn from their experiences, and even get your name out there—who knows, they might even have leads on apprenticeships!
✨Utilise University Career Services
Don’t forget to tap into your university's career services—they're your best buddy for finding apprenticeship opportunities. They often have insider connections with companies looking to recruit apprentices, so be sure to get your name on their radar!
✨Use Social Media Wisely
Follow organisations you're interested in on platforms like LinkedIn and Twitter, and engage with their posts. This helps you stay updated on their apprenticeship opportunities and shows your interest in the company's culture—plus, you might even catch the eye of hiring managers!
✨Show Off Your HR Knowledge
Create a blog or share posts around HR topics that interest you. This not only showcases your knowledge and passion but can also serve as a portfolio piece that sets you apart from other candidates. Companies are always looking for individuals who take initiative and have an informed perspective!
We think you need these skills to ace Apprentice Colleague Experience Co-ordinator in Wolverhampton
Some tips for your application 🫡
Show Off Your People Skills:In the world of human resources, it's all about how well you can connect with others. When you're crafting your CV and cover letter, highlight any experiences you've had working in teams, resolving conflicts, or helping others—this is what HR is all about! Include any relevant voluntary work or part-time jobs that showcase your knack for communication and support.
Get Familiar with HR Tools:Even as an apprentice, it helps to show that you’ve got a grasp on the tools of the trade. Mention any experience you have with HR software, databases, or even just cool initiatives you've learned about in school. This can really set you apart and show that you're eager to dive into the HR world at Bromford Housing Group.
Explain Your Motivation:As an apprenticeship role, employers want to see your passion and willingness to learn. Use your cover letter to unpack why HR excites you and what you hope to gain from the apprenticeship with Bromford Housing Group. Let your enthusiasm shine through—it makes a huge difference!
Tailor Your Application for Bromford Housing Group:Do some digging on Bromford Housing Group and reflect that in your application. Mention specific aspects of their HR practices or company values that resonate with you. This personal touch shows that you genuinely want to be part of their team and not just any HR role. Remember, we’re here to help you shine, so make sure to apply through our website!
How to prepare for a job interview at Bromford Housing Group
✨Get Familiar with HR Basics
As we're diving into an apprenticeship in human resources, make sure you grasp key HR concepts like recruitment processes, employee relations, and workplace legislation. Being able to discuss these topics will show your understanding and enthusiasm for the field, particularly when chatting with Bromford Housing Group.
✨Showcase Your People Skills
In HR, it's all about managing relationships. Prep some examples from school or previous work where you've successfully dealt with conflicts or collaborated with others. This will highlight your interpersonal skills, which are crucial for an apprenticeship at Bromford Housing Group.
✨Research Common HR Tools
Get to know some HR software and tools like Applicant Tracking Systems (ATS) or performance management systems that are commonly used in the industry. Familiarity with these will give you an edge in the interview, demonstrating your readiness to jump into the role at Bromford Housing Group.
✨Express Your Eagerness to Learn
During your interview, make it clear how excited you are about the learning opportunities within this apprenticeship. Share why you chose this pathway with Bromford Housing Group and what aspects of HR you're most keen to explore – this will resonate well with interviewers looking for motivated candidates.
