Bromford Housing Group is seeking a Customer Care Co-ordinator on a fixed-term contract to April 2027. You will be the main point of contact for customers, developers and colleagues, coordinating repairs and defects to deliver a first-class aftercare service.
This hybrid role involves coordinating with multiple teams and stakeholders, ensuring defects are resolved promptly, and building strong relationships to support customers at a pivotal stage in their journey with Bromford.
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Aftercare & Defects Coordinator (Hybrid) in Tewkesbury employer: Bromford Housing Group
Bromford Flagship LiveWest (BFL) is an exceptional employer that prioritises the well-being of its employees, offering a supportive work culture with no sales pressure and a strong emphasis on work-life balance. With generous benefits including 27 days of leave, excellent on-call pay, and access to company resources, BFL fosters an environment where Domestic Heating Engineers can thrive and grow in their careers while making a meaningful impact in the community.