At a Glance
- Tasks: Support the sales team and enhance customer experiences in a dynamic role.
- Company: Join Bromford Flagship LiveWest, a customer-driven and ambitious organisation.
- Benefits: Flexible working, performance pay, generous holiday, and wellness benefits.
- Other info: Great opportunities for skill development and career growth.
- Why this job: Be part of a team making a real impact in the home-buying journey.
- Qualifications: Organised, proactive, with strong communication and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Contract: Permanent, Full-time
Workstyle: Roaming - a mix of homeworking and office visits
Contractual base: Tewkesbury or Chipping Sodbury
Closing date: Thursday 25 June
We’re looking for a highly organised and customer-focused Sales & Marketing Administrator to support our new homesteam. This is a varied and engaging role where no two days are the same. You’ll play a key part in delivering a smooth and positive home-buying experience — supporting customers, coordinating activity across the team, and contributing to market research, marketing activity and performance reporting. It’s a great opportunity for someone who enjoys working across different tasks, spotting insights in data, and being part of a team focused on delivering great outcomes.
Who this role might suit
This role could be a great fit if you’re currently working in an administrative, sales support or customer-focused role and are looking to broaden your experience. It may also appeal to someone with exposure to marketing, data, reporting or market research who enjoys variety and wants to build a more rounded skill set. If you’re someone who communicates confidently, thrives on being organised, pays close attention to detail and enjoys juggling different priorities, you’ll find plenty of opportunity to grow and develop in this role.
What you’ll be doing
- You’ll be at the heart of our sales operation, supporting colleagues and customers at every stage of the journey.
- Act as a first point of contact for customer enquiries, providing clear, timely and professional support.
- Coordinate diaries, meetings and appointments for the sales team.
- Support the delivery of sales campaigns and marketing activity.
- Carry out market research to help inform sales and marketing approaches.
- Maintain accurate records of reservations, exchanges and completions.
- Update and manage CRM systems, ensuring data is accurate and up to date.
- Prepare reports, presentations and insights to support decision-making.
- Work closely with internal teams, solicitors and external partners to keep sales progressing smoothly.
- Support compliance and governance requirements, ensuring records are audit-ready.
What we’re looking for
- We’re looking for someone who is organised, proactive and enjoys working in a varied and fast-paced environment.
- Excellent communication skills and confidence working with a range of people.
- Strong attention to detail and pride in producing accurate work.
- A flexible approach and ability to adapt to changing priorities.
- Experience in an administrative or customer-facing role.
- Confidence managing data and systems (CRM experience would be beneficial).
- A proactive mindset and willingness to take ownership of your work.
- A collaborative approach and desire to support the wider team.
Experience in property sales, housebuilding or conveyancing would be beneficial, but it’s not essential.
What’s in it for you?
At Bromford Flagship LiveWest, we’re customer-driven, ambitious and all-in. We’ll support you to develop your skills, take ownership of your work, and be part of a team that’s focused on delivering great outcomes for our customers.
What we offer
- Flexible and hybrid working; many roles support working across our main locations and home.
- Performance related pay based on shared success.
- A choice of pension schemes with employer contributions of up to 10%.
- Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family.
- Generous holiday, occupational sick pay and paid family leave.
- Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more.
Equality, diversity and inclusion
We are a proud 'Disability Confident' (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
Sales Administrator employer: Bromford Housing Group
At Bromford Flagship LiveWest, we pride ourselves on being a customer-driven and ambitious employer that values flexibility and employee growth. With a supportive work culture that encourages collaboration and personal development, our Sales Administrator role offers a unique opportunity to thrive in a dynamic environment while enjoying benefits such as hybrid working, performance-related pay, and a generous annual allowance for personal benefits. Join us in making a meaningful impact in the home-buying experience while being part of a diverse and inclusive team.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and team dynamics. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Sales Administrator role. Plus, it could give you an edge if they put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and customer service. Think about examples from your past roles where you demonstrated organisation and attention to detail. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Administrator role. Highlight your organisational skills, customer focus, and any relevant experience in sales support or marketing. We want to see how you fit into our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and colleagues, it’s important to demonstrate your excellent communication skills. Use clear and professional language in your application to show us you can handle enquiries like a pro.
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application is free from typos and errors. We appreciate candidates who take pride in their work, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Bromford Housing Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like supporting customers and coordinating team activities. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Organisational Skills
Since this role requires excellent organisation, be ready to share examples of how you've successfully managed multiple tasks in previous jobs. Think about specific situations where your attention to detail made a difference, especially in customer-facing roles.
✨Prepare for Data Discussions
As the job involves managing data and CRM systems, brush up on any relevant experience you have. Be prepared to discuss how you've used data to inform decisions or improve processes in past roles. If you have insights from market research, don’t hesitate to share!
✨Emphasise Your Team Spirit
This position is all about collaboration, so highlight your ability to work well within a team. Share stories that showcase your proactive mindset and willingness to support colleagues, as this will resonate well with their focus on delivering great outcomes together.
