Housing Income & Tenancy Specialist

Housing Income & Tenancy Specialist

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support tenants with financial advice and manage customer accounts effectively.
  • Company: Join Bromford Flagship LiveWest, a community-focused organisation.
  • Benefits: Enjoy a supportive work environment with opportunities for personal growth.
  • Other info: Work closely with local communities and frontline teams for impactful results.
  • Why this job: Make a real difference in people's lives by helping them sustain their tenancies.
  • Qualifications: Experience in housing or financial advice is a plus.

The predicted salary is between 31500 - 38500 £ per year.

Bromford Flagship LiveWest (BFL) is seeking a Housing Income Officer to manage a patch of customer accounts and support tenants to sustain their tenancies and improve their financial wellbeing. You will provide advice on rent, arrears, budgeting and welfare benefits, and prepare cases for court where needed.

As part of our place-based way of working, you’ll be embedded within a local community, collaborating with neighbourhood and frontline colleagues to deliver a joined-up, customer-focused service.

Housing Income & Tenancy Specialist employer: Bromford Housing Group

Bromford Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering high-quality housing solutions in South Gloucestershire, employees benefit from a hybrid working model, a company car or cash allowance, and opportunities to lead impactful projects that enhance community living. Join us to be part of a team that values collaboration, innovation, and the development of your career.

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Contact Details:

Bromford Housing Group Recruitment Team

We think you need these skills to ace Housing Income & Tenancy Specialist

Customer Account Management
Tenancy Support
Financial Wellbeing Advice
Rent and Arrears Management
Budgeting Skills
Welfare Benefits Knowledge
Court Case Preparation