At a Glance
- Tasks: Support vulnerable residents and promote their independence in a caring environment.
- Company: Bromford, a values-driven organisation committed to inclusivity.
- Benefits: Flexible working, performance pay, generous holiday, and wellness support.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in people's lives while building meaningful relationships.
- Qualifications: Empathy, strong communication skills, and experience in customer-focused roles.
The predicted salary is between 30000 - 40000 £ per year.
Location: Churchdown, Gloucester (GL3 1JS)
Contract Type: Permanent, Hours: Full-Time, 37.5 hours per week (Monday-Friday)
Closing Date: Sunday 26 July 2026 (please apply early – we may close applications sooner if interest is high)
Are you a naturally caring person who builds rapport easily, puts others at ease, and is passionate about delivering excellent customer care? If so, you could be just who we’re looking for. At Bromford, we’re looking for a compassionate, flexible, and proactive Independent Living Scheme Officer to join our team on a permanent, full-time basis. You’ll be supporting our schemes across Tewkesbury and the surrounding areas.
What you’ll be doing:
- Providing housing‑related support to vulnerable and older residents across our independent living schemes
- Building strong, trusting relationships with customers to help them feel safe, supported, and independent in their homes
- Carrying out health and safety checks, managing communal repairs, and completing annual reviews
- Acting as a visible, consistent presence on‑site – offering reassurance and connection to residents
- Promoting wellbeing and independence by being that vital, friendly point of contact
What we’re looking for:
- Someone empathetic, patient, and genuinely interested in the lives and needs of older people
- A confident communicator who’s not afraid of difficult conversations
- Self‑motivated and flexible – able to manage your own workload effectively
- Strong at influencing and building relationships, even in challenging situations
- Experience working in a customer‑focused role, ideally with older people
- A good understanding of policies, procedures, and professional standards
What you’ll need:
- A full UK driving licence and access to your own vehicle
- Willingness to travel between schemes in the Tewkesbury area
- An enhanced DBS check (we’ll guide you through the process)
What we offer:
- Flexible and hybrid working; many roles support working across our main locations and home
- Performance related pay based on shared success
- A choice of pension schemes with employer contributions of up to 10%
- Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family
- Generous holiday, occupational sick pay and paid family leave
- Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and more
Equality, Diversity & Inclusion
We’re proud to be recognised as a Great Place to Work, thanks to our inclusive, values‑driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us, particularly those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA+ community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.
Scheme Officer in Churchdown employer: Bromford Housing Group
Bromford Housing Group is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With a focus on delivering high-quality housing solutions in South Gloucestershire, employees benefit from a hybrid working model, a company car or cash allowance, and opportunities to lead impactful projects that enhance community living. Join us to be part of a team that values collaboration, innovation, and the development of your career.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Officer in Churchdown
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Bromford Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Bromford Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Bromford Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Bromford Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Scheme Officer in Churchdown
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Bromford Housing Group:Before hitting send, make sure to tailor your application specifically to Bromford Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Bromford Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
