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- Tasks: Enhance tenant experiences through community initiatives and feedback engagement.
- Company: Leading social housing provider in Woodbridge with a focus on community.
- Benefits: Salary of £29,795.22 per annum and supportive benefits package.
- Why this job: Make a real difference in tenants' lives while developing your professional skills.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 29000 - 30000 £ per year.
A leading social housing provider in Woodbridge seeks a dedicated customer engagement officer for a fixed term role. The position focuses on enhancing tenant experiences by driving community initiatives and listening to tenant feedback.
Ideal candidates will have:
- Customer service experience
- Great communication skills
- Proactive engagement with tenants
This role offers a salary of £29,795.22 per annum and a benefits package to support your professional journey.
Tenant Voice & Engagement Officer — 12‑Month Fixed Term in Woodbridge employer: Bromford Flagship
Contact Detail:
Bromford Flagship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant Voice & Engagement Officer — 12‑Month Fixed Term in Woodbridge
✨Tip Number 1
Get to know the company! Research their community initiatives and values. This will help you tailor your conversations and show that you're genuinely interested in enhancing tenant experiences.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with tenants, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and might even give you a heads-up on what the hiring team is looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tenant Voice & Engagement Officer — 12‑Month Fixed Term in Woodbridge
Some tips for your application 🫡
Show Your Passion for Community Engagement: When writing your application, let us see your enthusiasm for enhancing tenant experiences. Share any relevant experiences or initiatives you've been involved in that demonstrate your commitment to community engagement.
Highlight Your Communication Skills: Since this role is all about listening to tenant feedback, make sure to showcase your communication skills. Use clear and concise language in your application, and provide examples of how you've effectively communicated with customers in the past.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention any proactive steps you've taken in previous roles to engage with customers or improve services. This will show us that you're ready to hit the ground running.
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Bromford Flagship
✨Know Your Community
Research the local community in Woodbridge and understand the specific challenges tenants face. This will help you demonstrate your commitment to enhancing tenant experiences and show that you’re proactive about engaging with them.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you successfully handled customer feedback or resolved issues. Highlighting your customer service experience will reassure the interviewers that you can effectively engage with tenants.
✨Practice Active Listening
During the interview, practice active listening by summarising what the interviewer says before responding. This shows that you value their input and are genuinely interested in understanding tenant needs.
✨Prepare Questions for Them
Think of insightful questions to ask about the role and the organisation’s community initiatives. This not only shows your enthusiasm but also helps you gauge if the position aligns with your values and goals.
