Tenant Rent Support Specialist
Tenant Rent Support Specialist

Tenant Rent Support Specialist

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help tenants manage rent and overcome financial challenges while providing support and advice.
  • Company: Leading housing provider dedicated to making a difference in people's lives.
  • Benefits: 12-month contract, opportunity to support communities, and a fulfilling work environment.
  • Why this job: Make a real impact by helping others achieve financial stability and a stress-free renting experience.
  • Qualifications: Strong communication skills and a passion for helping others.
  • Other info: Join a supportive team focused on community welfare and tenant success.

The predicted salary is between 30000 - 42000 £ per year.

A leading housing provider in Dereham is seeking a Rent Account Advisor to make a real difference in people's lives. In this role, you will help tenants manage their rent and overcome financial challenges, contacting those who have missed payments to develop action plans. You will also provide advice on welfare benefits and work with colleagues to resolve various issues. This 12-month fixed term contract offers a chance to reduce rent debt and support communities while ensuring a stress-free renting experience.

Tenant Rent Support Specialist employer: Bromford Flagship

As a leading housing provider in Dereham, we pride ourselves on fostering a supportive and inclusive work culture that empowers our employees to make a meaningful impact in the community. Our commitment to professional development ensures that you will have ample opportunities for growth, while our focus on teamwork and collaboration creates a rewarding environment where your contributions truly matter. Join us in making a difference in people's lives while enjoying a fulfilling career with excellent benefits.
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Contact Detail:

Bromford Flagship Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenant Rent Support Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions related to tenant support and financial advice. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for helping others! In interviews, share personal stories or experiences that highlight your commitment to supporting tenants and resolving their challenges. This will make you stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Tenant Rent Support Specialist

Financial Management
Communication Skills
Problem-Solving Skills
Empathy
Negotiation Skills
Knowledge of Welfare Benefits
Action Planning
Team Collaboration
Customer Service
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of a Tenant Rent Support Specialist. We want to see how your skills can help tenants manage their rent and tackle financial challenges.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping tenants and how you can contribute to creating a stress-free renting experience. Let us know what makes you the perfect fit!

Showcase Your Communication Skills: In this role, you'll be contacting tenants and working with colleagues, so it's crucial to demonstrate your communication skills. We recommend including examples of how you've effectively communicated in past roles or situations.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to making a difference in people’s lives!

How to prepare for a job interview at Bromford Flagship

✨Know Your Stuff

Before the interview, make sure you understand the role of a Tenant Rent Support Specialist inside out. Familiarise yourself with common financial challenges tenants face and the welfare benefits available. This will help you answer questions confidently and show that you're genuinely interested in making a difference.

✨Show Empathy

In this role, you'll be helping people through tough times, so it's crucial to demonstrate empathy during your interview. Share examples from your past experiences where you've supported someone in need or resolved a conflict. This will highlight your ability to connect with tenants and provide the support they require.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess how you'd handle specific situations, like contacting a tenant who has missed payments. Think about potential action plans you could suggest and how you would approach these conversations sensitively. Practising these scenarios can help you articulate your thought process clearly.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges tenants typically face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.

Tenant Rent Support Specialist
Bromford Flagship

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