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- Tasks: Be the hero tackling damp and mould in our properties, ensuring safety and comfort.
- Company: Join a leading housing provider focused on community and support.
- Benefits: Gain valuable training, competitive pay, and a chance to make a real difference.
- Why this job: Help create safe, thriving communities while developing your skills.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Exciting opportunity for career growth in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Flagship Services is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.
We have an exciting opportunity for a Property Condition Operative to be a vital part of maintaining the safety and functionality of our properties being the first on site after a damp and mould report from our customers. You will be tackling damp and mould, in line with the new legal responsibilities under Awaab’s Law.
Location: North Norfolk Dereham-North Walsham and surrounding areas
Key Responsibilities:
- Cleaning and treating mould
- Advising customers on how to avoid damp and mould in the future
- Conduct a basic property inspection to identify if further works are needed
- Supporting other trades where needed
- Providing excellent customer service
Minimum Essential Criteria:
- Confident when communicating to others in a clear and reassuring manner
- Excellent customer service, problem-solving, and decision-making skills
- Competent in Microsoft applications such as Outlook and Teams
- Willingness to participate in the out-of-hours on-call rota
- Full UK driving licence
Awaab’s Law, introduced in October 2025, requires social landlords to investigate significant damp and mould issues within 10 working days and take action within five. Emergency hazards must be made safe within 24 hours. At Flagship, we are committed to meeting these standards and ensuring our homes are safe, healthy, and compliant.
At Flagship, we value your skills and offer training to enhance your abilities in people management, efficiency, and budget management. We are looking forward to building a safer and more sustainable community together with you.
Apply today by submitting your CV and supporting statement, letting us know why you are the right fit for this role. Remember to check your emails regularly, including your spam folders, for correspondence from us. Applications may be reviewed, and interviews may commence before the closing date. We look forward to hearing from you!
Closing date: 12th January 2025 (Midnight)
Property Condition Operative in Swaffham employer: Bromford Flagship
Contact Detail:
Bromford Flagship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Condition Operative in Swaffham
✨Tip Number 1
Get to know the company! Research Flagship Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Practice your communication skills! As a Property Condition Operative, you'll need to reassure customers and provide clear advice. Role-play common scenarios with friends or family to boost your confidence before the big day.
✨Tip Number 3
Be proactive! If you get an interview, prepare questions about how they tackle damp and mould issues. This shows you're not just interested in the job, but also in how you can contribute to their mission of creating safe homes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, keep an eye on your emails for updates – you don’t want to miss out on any opportunities!
We think you need these skills to ace Property Condition Operative in Swaffham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Property Condition Operative and how you can contribute to our community-focused mission.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience with damp and mould issues, customer service skills, and any technical abilities that align with what we’re looking for. This helps us see you as the perfect fit!
Craft a Strong Supporting Statement: Your supporting statement is your chance to tell us why you’re the right person for the job. Be specific about your skills and experiences that relate to the responsibilities listed in the job description. We love a good story!
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us you pay attention to detail, which is super important in this role. And don’t forget to apply through our website!
How to prepare for a job interview at Bromford Flagship
✨Know Your Stuff
Make sure you understand the key responsibilities of a Property Condition Operative. Brush up on damp and mould issues, Awaab’s Law, and how to conduct basic property inspections. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves advising customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you solved problems or reassured customers. This will demonstrate your ability to communicate clearly and effectively.
✨Be Ready for Practical Scenarios
Expect some scenario-based questions during the interview. They might ask how you'd handle a customer complaint about damp or what steps you'd take after a mould report. Practise your responses to these types of questions to showcase your problem-solving skills.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly but practically, as if you were going to meet a customer. This shows that you take the interview seriously and are ready to represent the company well.
