Regional Operations Director

We are looking for two Regional Operations Directors to play a key strategic role in delivering our new homes programme across the M5 North Corridor. You will lead a region of our construction business, ensuring we build high-quality homes safely, on time, and within budget, while shaping the culture and performance of your regional team. As a senior member of the construction leadership team, you will also take on a wider portfolio area that supports the delivery of our new homes strategic plan across the Group.

Key responsibilities include:

• Providing strategic leadership to your regional team, shaping a collaborative, customer-focused culture and delivering the region's broader strategic objectives.
• Implementing the planned growth of the region to deliver up to 450 homes a year in-house, alongside an external build solution delivering up to 100 homes a year through trusted contractors.
• Owning regional KPIs and financial targets, including homes delivered, turnover, scheme profit margins, project milestones, build quality, customer satisfaction and health and safety performance.
• Leading construction, commercial and technical teams through all stages of the development lifecycle – from due diligence at the bid stage, build cost advice and design development, through to securing technical approvals and managing on-site delivery.
• Ensuring that all construction projects are delivered safely, on time, and within budget, while driving continuous improvement in safety, efficiency, cost control, and quality.
• Building and managing a strong, value-for-money supply chain, implementing effective procurement and contract management processes that support regional growth and protect scheme profit margins.
• Working closely with the Operations Director to maintain robust health and safety processes, controls and assurance, and overseeing continuous improvement so we remain compliant and learn from best practice.
• Ensuring excellent post-construction customer care and quality assurance, including managing defects, overseeing technical approvals and adoptions, and making sure our homes meet required standards and regulatory expectations.

Why should I join Bromford Flagship LiveWest?

In this role, you will have the opportunity to shape a growing regional construction business and see the direct impact of your work on our customers and communities. You will collaborate with experienced colleagues across Bromford Flagship Livewest, influence strategy, and lead a team that is passionate about delivering high-quality, safe and sustainable homes. It is a great opportunity for someone who wants to combine strategic leadership with hands-on delivery and make a real difference at scale.

This is a permanent, full-time role working 37.5 hours per week. You can be based at any of our main offices in Chipping Sodbury, Tewkesbury, Wolverhampton, or Lichfield, with some travel required.

About the Candidate

To be successful in your application for the role of Regional Operations Director, you will have the essential skills and experience outlined in the candidate information pack and the following role-specific skills and experience:

Essential skills, experience, knowledge and qualifications:

• Senior leadership experience within the house building, construction or housing sector, covering commercial, technical, construction and financial planning.
• Proven track record of leading complex construction or development programmes, delivering projects on time, within budget and to a high standard.
• Strong understanding of regulatory frameworks, planning processes and construction standards relevant to housing developments.
• Strong financial acumen, with experience in setting, managing and reporting against budgets and financial targets.
• Significant experience leading and developing multi-disciplinary teams and creating a high-performing, customer-focused culture.
• Ability to build strong relationships with key stakeholders, including local authorities, community groups, contractors, consultants, investors and regulatory bodies.
• Excellent communication, influencing and negotiation skills, with the ability to collaborate effectively across senior leadership teams.
• Experience improving health and safety, quality, efficiency and cost control across construction programmes.
• A relevant qualification such as Business Administration, Real Estate, Construction Management or equivalent experience.

Desirable skills, experience, knowledge and qualifications:

• Membership of a professional body such as CIOB (MCIOB/FCIOB).
• Experience leading procurement strategies and supply chain development within a construction or house building environment.
• Experience implementing contract management frameworks to oversee contractor and supplier performance, ensuring quality homes are delivered while maintaining profit margins.
• Experience contributing to group-wide health and safety, design standards or procurement models.
• Experience in governance, assurance and regulatory compliance in a housing or construction context, including operating within schemes of delegation and financial regulations.

Please note, we are unable to provide CoS for this role; therefore, applicants must have the right to work in the UK for the full duration of this role without requiring a CoS.

About The Company

We are Bromford Flagship LiveWest, a place-based affordable housing provider operating across the Southwest, West, Midlands and East of England. We serve more than 300,000 customers and manage over 120,000 homes, making us one of the UK's largest and most ambitious providers of affordable homes. Our purpose is about more than housing - it is about enabling people and communities to thrive.

We are proud of our people and the difference they make every day. With around 5,500 colleagues working across diverse locations, we support our customers through great services, innovative thinking and a commitment to place-based working.

What we do

At Bromford Flagship LiveWest, we: deliver and maintain social and affordable housing; design and build thousands of new homes each year; invest in neighbourhoods, wellbeing and community outcomes; work collaboratively with partners to create places where people can truly thrive.

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