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- Tasks: Provide top-notch customer service and handle queries with professionalism.
- Company: Dynamic customer service company based in Norwich.
- Benefits: Competitive salary, benefits package, and flexible part-time hours.
- Why this job: Join a supportive team and enhance your communication skills while helping customers.
- Qualifications: Experience in phone-based customer service and strong Microsoft Office skills.
- Other info: Fixed-term contract until July 2026 with opportunities for growth.
The predicted salary is between 10900 - 12700 £ per year.
A customer service company in Norwich is seeking a part-time Customer Service Advisor for a fixed-term contract until 31st July 2026. In this role, you will provide excellent service to customers, handling queries while adhering to targets and procedures.
The ideal candidate will have:
- Proven phone-based customer service experience
- Strong communication skills
- Proficiency in Microsoft Office
The position offers a competitive salary of £18,184.40 per annum along with a benefits package.
Weekend Customer Service Advisor - Part-Time Contract in Norwich employer: Bromford Flagship
Contact Detail:
Bromford Flagship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Customer Service Advisor - Part-Time Contract in Norwich
✨Tip Number 1
Make sure you know the company inside out! Research their values and customer service approach. This way, when you get that interview, you can show them you're not just another candidate but someone who truly gets what they're about.
✨Tip Number 2
Practice your phone skills! Since this role is all about handling queries over the phone, grab a friend and do some mock calls. This will help you feel more confident and ready to impress during the real deal.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it gives you a better chance of being noticed by the hiring team. So, don’t wait – get your application in today!
We think you need these skills to ace Weekend Customer Service Advisor - Part-Time Contract in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your phone-based customer service experience. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your communication prowess!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Weekend Customer Service Advisor role. Keep it friendly and professional, just like the service we provide.
Show Off Your Microsoft Office Skills: Since proficiency in Microsoft Office is key, mention any relevant experience you have with these tools. We love seeing candidates who can hit the ground running with tech skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Bromford Flagship
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled difficult situations in the past and what strategies you used to ensure customer satisfaction.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences.
✨Familiarise Yourself with Microsoft Office
Make sure you're confident using Microsoft Office tools, as you'll likely need them in this role. If there are specific applications mentioned in the job description, consider brushing up on those features to impress during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
