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- Tasks: Be the hero tackling damp and mould in our properties and ensuring customer safety.
- Company: Join Flagship Services, a leading housing provider focused on community well-being.
- Benefits: Gain valuable skills, receive training, and enjoy a supportive work environment.
- Why this job: Make a real difference in people's lives by creating safe and healthy homes.
- Qualifications: Strong communication skills and a full UK driving licence required.
- Other info: Exciting career growth opportunities in a dynamic and community-focused team.
The predicted salary is between 28800 - 43200 £ per year.
Flagship Services is part of Bromford Flagship. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship Group. Join us to help create communities where people can put down roots, feel secure, and thrive.
We have an exciting opportunity for a Property Condition Operative to be a vital part of maintaining the safety and functionality of our properties being the first on site after a damp and mould report from our customers. You will be tackling damp and mould, in line with the new legal responsibilities under Awaab’s Law.
Location: Newmarket, Cambridge and surrounding areas
Key Responsibilities:
- Cleaning and treating mould
- Advising customers on how to avoid damp and mould in the future
- Conduct a basic property inspection to identify if further works are needed
- Supporting other trades where needed
- Providing excellent customer service
Minimum Essential Criteria:
- Confident when communicating to others in a clear and reassuring manner
- Excellent customer service, problem-solving, and decision-making skills
- Competent in Microsoft applications such as Outlook and Teams
- Willingness to participate in the out-of-hours on-call rota
- Full UK driving licence
Awaab’s Law, introduced in October 2025, requires social landlords to investigate significant damp and mould issues within 10 working days and take action within five. Emergency hazards must be made safe within 24 hours. At Flagship, we are committed to meeting these standards and ensuring our homes are safe, healthy, and compliant.
At Flagship, we value your skills and offer training to enhance your abilities in people management, efficiency, and budget management. We are looking forward to building a safer and more sustainable community together with you.
Apply today by submitting your CV and supporting statement, letting us know why you are the right fit for this role. Remember to check your emails regularly, including your spam folders, for correspondence from us. Applications may be reviewed, and interviews may commence before the closing date. We look forward to hearing from you!
Closing date: 12th January 2025 (Midnight)
Property Condition Operative in Newmarket employer: Bromford Flagship
Contact Detail:
Bromford Flagship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Condition Operative in Newmarket
✨Tip Number 1
Get to know the company! Research Flagship Services and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community-focused team.
✨Tip Number 2
Practice your communication skills! As a Property Condition Operative, you'll need to reassure customers and provide clear advice. Role-play common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Be proactive! If you have any questions about the role or the application process, don’t hesitate to reach out. Engaging with the team shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Property Condition Operative in Newmarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Condition Operative role. Highlight any relevant experience you have with damp and mould issues, customer service skills, and your ability to communicate effectively. We want to see how you can contribute to our mission!
Craft a Compelling Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled similar challenges in the past and how you align with our community-focused values at Flagship Services.
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving abilities. We’re looking for someone who can think on their feet and provide excellent customer service, especially when dealing with tricky situations like damp and mould. Let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your CV and supporting statement directly. Plus, keep an eye on your emails for updates from us – we can’t wait to hear from you!
How to prepare for a job interview at Bromford Flagship
✨Know Your Stuff
Make sure you understand the key responsibilities of a Property Condition Operative. Familiarise yourself with Awaab’s Law and how it impacts your role. Being able to discuss these topics confidently will show that you're serious about the position.
✨Customer Service is Key
Since this role involves advising customers on damp and mould issues, think of examples from your past experiences where you've provided excellent customer service. Be ready to share how you handled difficult situations and ensured customer satisfaction.
✨Show Your Problem-Solving Skills
Prepare to discuss specific instances where you've tackled problems effectively. Think about how you would approach a damp and mould issue and be ready to explain your thought process during the interview.
✨Practice Clear Communication
As you'll need to communicate clearly and reassuringly with customers, practice articulating your thoughts. You might even want to do a mock interview with a friend to get comfortable with explaining technical issues in simple terms.
