Compliance QA Analyst

Operational requirement: Predominantly desk-based, with occasional travel for team collaboration, meetings and business requirements, As part of our compliance assurance team, you'll work closely with colleagues across both Bromford and Flagship, supporting services delivered across our wider housing portfolio. While the role is predominantly desk-based in the Wolverhampton area, you'll occasionally may need to collaborate in person with team members based in Wolverhampton (WV10 6TB), Lichfield, Tewkesbury, Chipping Sodbury and Norwich. We welcome applications from candidates across our operating regions and offer flexible ways of working to support collaboration and performance. This is an exciting opportunity to join a team that provides assurance across some of the most critical areas of our business. You'll play a key role in identifying risks, investigating exceptions, improving data quality and providing confidence that our homes remain safe, compliant and properly maintained. If you enjoy working with data, spotting trends, finding gaps and solving problems, this could be the perfect role for you. What you'll be doing Working closely with the QA Manager and wider Compliance team, you'll:

• Carry out quality assurance checks and data reconciliations across compliance programmes
• Analyse large and complex datasets to identify anomalies, risks and exceptions
• Investigate discrepancies between systems and ensure corrective actions are completed
• Monitor and report on compliance data quality, trends and performance
• Support testing of new systems, reports and automated reconciliation processes
• Validate information held within compliance systems and dashboards
• Produce assurance findings and insights for operational teams and leaders
• Help strengthen data integrity across regulatory compliance services
  Good working knowledge of social housing landlord compliance, including the Big Six compliance areas and the importance of accurate compliance data in maintaining customer safety and regulatory assurance
• Experience analysing compliance, asset or property-related data
• Strong Excel skills, including VLOOKUPs, Pivot Tables, data validation and analysis of large datasets from multiple sources
• Experience identifying data gaps, inconsistencies and exceptions across multiple systems
• Experience investigating exception reports and identifying data anomalies, gaps and compliance risks
• Excellent analytical and problem-solving skills
• A meticulous approach and high attention to detail
• Experience using reporting tools such as Power BI and business systems such as Microsoft Dynamics 365 or similar
• The ability to explain findings and recommendations to both technical and non-technical audiences

You may currently work within compliance, asset management, data quality, business intelligence, governance, assurance or a related analytical role and be looking to develop your career within a values-led organisation.