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- Tasks: Lead onboarding projects for schools and large trusts, ensuring smooth software implementation.
- Company: Join a leading EdTech company transforming education through innovative software solutions.
- Benefits: Enjoy flexible working options and a supportive team culture with growth opportunities.
- Why this job: Make a real impact in education while developing your project management skills in a dynamic environment.
- Qualifications: Strong communication skills and some project management experience are essential; data migration knowledge is a plus.
- Other info: Bromcom values diversity and is committed to equal opportunities for all applicants.
The predicted salary is between 48000 - 72000 £ per year.
An excellent opportunity to work for a market leader in the EdTech sector supporting large-scale software implementations. The position will be part of our implementation team to onboard new customers to the full suite of projects (MIs, Vision, Finance and MAT Finance). Projects will range from small, single schools through to large-scale programmes to onboard whole LAs or large Trusts.
Specific responsibilities
- For a portfolio of customers, you will provide end to end project management from the point of sale until live.
- Lead Discovery sessions to understand customer requirements.
- Put together the project plan for the customer, and liaise with the customer success team to ensure they have a robust training plan.
- Manage the data migration, with support from migration coordinators.
- Maintain effective communication with the customer until they are handed over to helpdesk and their customer success manager.
Required skills, knowledge and experience
- Excellent communicator, both written and verbally.
- Good stakeholder management skills.
- Excellent prioritisation skills.
- Some Project Management experience would be a plus.
Desirable skills, knowledge and experience
- Understanding of data migration processes and services.
- Experience with MIS switchovers.
*Bromcom is an Equal Opportunities employer.
Senior Onboarding Manager in Bromley employer: Bromcom Computers Plc
Contact Detail:
Bromcom Computers Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Onboarding Manager in Bromley
✨Tip Number 1
Familiarise yourself with the EdTech sector, especially focusing on software implementations. Understanding the specific challenges and requirements of onboarding new customers in this field will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience in project management and customer onboarding. Engaging with them can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with data migration processes. Being able to articulate your understanding and any relevant experiences will demonstrate your capability to manage this critical aspect of the role.
✨Tip Number 4
Showcase your communication and stakeholder management skills during any interactions. Be ready to provide examples of how you've effectively managed relationships and communicated with various stakeholders in past projects.
We think you need these skills to ace Senior Onboarding Manager in Bromley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management and customer onboarding. Emphasise your communication skills and any experience with data migration processes, as these are key for the Senior Onboarding Manager role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss your experience leading discovery sessions and managing projects, and how you can contribute to the success of the implementation team.
Showcase Relevant Skills: In your application, clearly outline your stakeholder management skills and prioritisation abilities. Provide examples of how you've successfully managed similar projects or customer relationships in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Bromcom Computers Plc
✨Showcase Your Project Management Skills
Since the role involves end-to-end project management, be prepared to discuss your previous experiences managing projects. Highlight specific examples where you successfully led a project from inception to completion, focusing on your planning and execution skills.
✨Demonstrate Effective Communication
As an excellent communicator is a key requirement, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with stakeholders in past roles, especially during critical phases like Discovery sessions.
✨Understand Data Migration Processes
Familiarise yourself with data migration processes and services, as this knowledge will be beneficial. Prepare to discuss any relevant experience you have with data migrations or similar technical projects, showcasing your understanding of the challenges involved.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, think about times when you've had to manage different stakeholders' expectations. Be ready to explain your approach to maintaining effective communication and ensuring all parties are aligned throughout a project.
