Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support schools with Bromcom MIS systems, providing training and consultancy.
- Company: Leading MIS provider for schools and MATs, focused on customer success.
- Benefits: Flexible working, travel opportunities, and a supportive team environment.
- Why this job: Make a real difference in education while growing your career in Edtech.
- Qualifications: Experience with school MIS systems and excellent communication skills.
- Other info: Join a dynamic team dedicated to innovation and customer engagement.
The predicted salary is between 30000 - 40000 £ per year.
An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and MATs. We are looking for individuals with experience of using school MIS systems, for example, exams officers, timetablers or school data managers who are seeking a career change. It is important that candidates are highly motivated, positive and willing to learn and adapt as the software changes and improves.
Job Functions
- Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice.
- On an ongoing basis, provide an enhanced advice and consultancy service to large MAT or LA customers on how to best use Bromcom.
- Act as a point of knowledge for your customers.
- Manage your own calendar to ensure that your time is spent where needed.
- Provide experience, knowledge and support where needed.
- Conduct health checks and other proactive investigations on your sites.
- The role does involve some travel, depending on where the customers are. This would be discussed as part of the recruitment.
- Work with the wider business at Bromcom to promote software enhancement, customer success, and engagement.
Required skills / experience
- Bromcom MIS Systems exposure.
- Excellent communication and presentation skills.
- Ability to learn and adapt as software changes.
- Self‑organised and a self‑starter.
- Excellent people skills.
Desired Experience
- Working in or with schools, for example in a data manager, timetabling, or technical support / training capacity.
- Used to keeping up to date on developments in the UK Edtech space e.g. AI, DfE and other statutory changes.
Bromcom is an equal opportunities employer.
Customer Success Manager - MIS Systems employer: Bromcom Computers Plc
Contact Detail:
Bromcom Computers Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - MIS Systems
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who have experience with MIS systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at events or online, be ready to discuss how your experience with school MIS systems can benefit them. Bring examples of your past successes to the table.
✨Tip Number 3
Stay updated on industry trends! Keep an eye on the latest developments in Edtech and Bromcom’s software enhancements. This knowledge will not only impress interviewers but also show that you're genuinely interested in the field.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Customer Success Manager - MIS Systems
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience with school MIS systems in your application. We want to see how your background as an exams officer, timetabler, or data manager can bring value to our team.
Be Yourself: Let your personality shine through! We’re looking for motivated and positive individuals, so don’t be afraid to show us who you are and why you’re excited about this role.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us keep track of all applicants efficiently.
How to prepare for a job interview at Bromcom Computers Plc
✨Know Your Bromcom Inside Out
Make sure you have a solid understanding of the Bromcom MIS systems. Familiarise yourself with its features, benefits, and any recent updates. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your People Skills
As a Customer Success Manager, communication is key. Prepare examples of how you've successfully interacted with clients or colleagues in the past. Think about times when you resolved issues or provided support, as these stories will highlight your excellent people skills.
✨Demonstrate Your Adaptability
The job requires someone who can learn and adapt as software changes. Be ready to discuss how you've handled change in previous roles. Share specific instances where you quickly learned new systems or processes and how that benefited your team or customers.
✨Plan Your Time Wisely
Since managing your own calendar is part of the role, come prepared with a strategy for prioritising tasks. Discuss how you would balance onsite support with remote consultations, and be ready to share your approach to time management and organisation.