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- Tasks: Generate leads, advise clients on insurance, and process renewals in a dynamic team.
- Company: Join BrokerLink, a top employer in Canada with a focus on integrity and customer service.
- Benefits: Enjoy flexible health benefits, competitive pay, and generous paid time off.
- Why this job: Make a real impact while growing your career in a supportive environment.
- Qualifications: High school or post-secondary education and previous insurance experience preferred.
- Other info: Embrace diversity and inclusivity in a workplace that values your contributions.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Category: Personal and Commercial Insurance
Requisition Number: COMME006982
Posted : September 23, 2025
Location: Newcastle, Canada (Office-based, Permanent Full Time)
Being a part of BrokerLink means you live our values: integrity, respect, a customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.
We want like-minded individuals who provide the highest level of customer service and carry themselves with utmost professionalism.
We want to invest in you. Your success is our success and our purpose of “we’re here to help people” motivates us to keep the amazing talent we attract for a long time. We offer opportunities to grow in an environment that values our most important assets—our team members. We have over 200 offices across Canada; ask us about flexible work arrangements.
We have an opening for a Commercial Insurance Advisor (Independent Business Unit) to join our Commercial Team working from our office in Newcastle on a Permanent Full Time Basis.
As part of our employee promise, here are some of the many perks of working with us:
- Flexible health and dental insurance benefits package
- Personal Spending amount to invest in your healthy lifestyle
- RRSP – Registered Retirement Savings Plan with Company matching
- ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect
- “Dress for your day”, dress according to your daily schedule
- Competitive compensation package with bonus aspect
- Employee discount program, including Apple, Bell, Rogers and more!
- Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year
- Working for an employer regularly recognized as one of Canada’s best employers such as Kincentric 2024
What the Role Entails
- Consistently finding new ways to generate leads and referrals to help you build and maintain a pipeline of prospects
- Service ongoing client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals
- Sell new policies/write new business to existing or new clients, retain existing book of business
- Quote new business through outbound call initiatives, introductory letters and receive walk-in clients
- Contact Underwriters and Adjusters to discuss guidelines and policy
- Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals
- Keep current on underwriting rules and workflow processes
- Actively participate in training initiatives
- Participate in community marketing initiatives
- Process Account Receivable activities
- Provide guidance and assistance as requested
The Successful Candidate Will Have
- High School and/or Post-Secondary Education
- Previous Commercial Insurance experience, or at least two years of experience in Personal Insurance
- RIBO License or equivalent
- Excellent customer service skills and adept in conflict resolution
- Demonstrated ability to handle multiple priorities successfully
- Excellent verbal and written communication skills
- Ability to pass a criminal and credit check
We thank all applicants for their interest, but only those selected for an interview will be contacted.
BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.
BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.
At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!
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Commercial Insurance Advisor (IBU) employer: Brokerlink Inc.
Contact Detail:
Brokerlink Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Insurance Advisor (IBU)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, attend local events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Commercial Insurance Advisor role.
✨Tip Number 2
Prepare for those interviews! Research BrokerLink’s values and think about how your experience aligns with their customer-driven mindset. Practise answering common interview questions and have some examples ready to showcase your excellent customer service skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your professionalism shine through but also be yourself. They’re looking for someone who fits into their team culture, so don’t hold back on showing your genuine self.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BrokerLink family. Don’t miss out on this opportunity!
We think you need these skills to ace Commercial Insurance Advisor (IBU)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commercial Insurance Advisor role. Highlight your relevant experience in commercial or personal insurance, and show us how you embody our values of integrity and customer service.
Showcase Your Skills: We want to see your excellent communication skills shine through in your written application. Use clear and concise language, and don’t forget to mention any specific achievements that demonstrate your ability to handle multiple priorities successfully.
Be Professional Yet Personable: While we appreciate professionalism, we also love a bit of personality! Let your unique voice come through in your application. This helps us get a sense of who you are and how you might fit into our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This ensures your application gets to the right people and shows us you’re serious about joining our team at BrokerLink!
How to prepare for a job interview at Brokerlink Inc.
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key products and services BrokerLink offers, and be ready to discuss how your previous experience aligns with their needs. This shows you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about providing top-notch customer service, think of specific examples from your past where you've excelled in this area. Be ready to share stories that highlight your conflict resolution skills and how you’ve gone above and beyond for clients.
✨Embrace Their Values
BrokerLink values integrity, respect, and a customer-driven mindset. During the interview, weave these values into your responses. Show how you embody these principles in your work ethic and interactions with clients and colleagues.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their community marketing initiatives or how they support employee growth. It demonstrates your enthusiasm for the role and helps you gauge if the company culture is the right fit for you.