Facilities Assistant

Facilities Assistant

Inverness Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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Brodies LLP

At a Glance

  • Tasks: Support our busy legal team with admin, reception, and facilities tasks.
  • Company: Join Brodies LLP, Scotland's largest law firm with a dynamic and growing team.
  • Benefits: Enjoy flexible working hours and a vibrant office culture.
  • Other info: Opportunities for growth and development in a diverse workplace.
  • Why this job: Be part of a supportive team while gaining valuable experience in a professional environment.
  • Qualifications: Ideal for those with admin experience and strong communication skills.

The predicted salary is between 24000 - 36000 Β£ per year.

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Brodies LLP is a UK law firm headquartered in Scotland. It is the largest firm in its jurisdiction measured by income, directory rankings, and lawyer numbers. In the last three years, the firm\’s revenue has grown by 20%, and almost 100 new colleagues have joined. Today, we have more than 900 colleagues and offices in Aberdeen, Edinburgh, Glasgow, The Highlands, London and Abu Dhabi. We combine colleagues\’ expertise in all business areas, to deliver Enlightened Thinking – new knowledge and new legal possibilities – uniquely suited to our Scottish, UK and international clients.

JOB PURPOSE

The primary responsibility of this role is to ensure the smooth running of the Highlands office by providing administrative support to lawyers based in the office as well as to those who visit from other offices. This includes providing reception, hospitality, reprographics, mail, and facilities services. Given the wide variety of tasks, the successful candidate will work efficiently and be able to provide excellent customer service and perform all operations requested of them.

This is a flexible role that requires the candidate to be willing to change responsibilities on a regular basis to meet the needs of our colleagues and clients.

CORE TASKS

  • Providing administrative support to on-site or visiting colleagues when requested
  • Acting as first point of contact for any visitors and dealing with clients and third parties on a day-to-day basis via e-mail, phone or in person, responding to all requests professionally and proactively
  • Answering incoming telephone calls
  • Setting up meeting rooms and managing hospitality requests
  • Dealing with all incoming and outgoing mail
  • Carrying out general printing / copy / scanning requests as efficiently as possible, paying particular attention to detail and timescales
  • Carrying out facilities checks and liaising with contractors in relation to daily cleaning and planned maintenance visits
  • Keeping Office Key Log up to date
  • Acting as Fire Warden, ensuring any building requirements are adhered to and colleagues are aware of fire procedures
  • Assisting colleagues with printers
  • Dealing with Health and Safety tasks
  • Assisting with any ad hoc tasks which may arise in the office
  • Setting up and supporting audio visual equipment in client-facing areas
  • Liaising with the IT team, reporting issues and escalating internally as appropriate
  • Aware of Brodies\’ information security policies, and protect information assets from unauthorised access, disclosure, modification, destruction, or interference at all times

PERSON SPECIFICATION

  • Should have knowledge and administrative experience of working within a busy legal or professional service
  • The ability to use initiative is essential
  • Good communication skills and confident when dealing with people at all levels
  • A strong team player
  • Ability to maintain flexibility regarding tasks and workload
  • Always presents a professional image to clients and other external organisations
  • Seeks out opportunities to provide a more efficient service to legal firm
  • The successful candidate will be required to be flexible regarding working hours as from time to time it will be necessary to complete work during lunchtime or outside of core hours

SKILLS

  • Prepared, organised & able to prioritise;
  • Good interpersonal skills;
  • Good problem-solving skills;
  • A proven track record in a facilities background is preferred;
  • Excellent attention to detail;
  • Excellent IT skills including working knowledge of Microsoft Office Word, Excel and Outlook

Equal Opportunity Statement

At Brodies LLP, we value and respect all colleagues as individuals. The experiences and perspectives of a diverse workforce that reflects our communities, and the clients we serve, allow us to see the world through many lenses.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    General Business

  • Industries

    Law Practice

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Facilities Assistant employer: Brodies LLP

Brodies LLP is an exceptional employer, offering a dynamic work environment in the heart of the Highlands. With a strong focus on employee growth and development, the firm provides comprehensive training and support, fostering a culture of collaboration and innovation. Employees enjoy a flexible work schedule, competitive benefits, and the opportunity to be part of a leading law firm that values diversity and community engagement.
Brodies LLP

Contact Detail:

Brodies LLP Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Facilities Assistant

✨Tip Number 1

Familiarise yourself with Brodies LLP's values and culture. Understanding their commitment to 'Enlightened Thinking' will help you align your responses during any interviews or conversations, showcasing that you're a good fit for their team.

✨Tip Number 2

Highlight your customer service skills in any discussions. As the role involves being the first point of contact for visitors and clients, demonstrating your ability to handle inquiries professionally will set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience with facilities management and administrative tasks. Be ready to provide examples of how you've successfully managed similar responsibilities in previous roles, as this will show your capability to handle the diverse tasks required.

✨Tip Number 4

Be flexible and open-minded about the role's demands. Since the position requires adaptability to changing responsibilities, expressing your willingness to take on various tasks will demonstrate your suitability for the dynamic environment at Brodies LLP.

We think you need these skills to ace Facilities Assistant

Administrative Support
Customer Service
Reception Skills
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Time Management
Flexibility
Teamwork
Communication Skills
IT Proficiency (Microsoft Office Suite)
Facilities Management Knowledge
Health and Safety Awareness
Audio Visual Equipment Setup

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Facilities Assistant at Brodies LLP. Highlight your relevant experience in administrative support, customer service, and facilities management in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, attention to detail, and any previous experience in a legal or professional services environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the firm. Mention specific examples of how you've successfully managed similar tasks in the past, such as handling reception duties or managing hospitality requests.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.

How to prepare for a job interview at Brodies LLP

✨Show Your Organisational Skills

As a Facilities Assistant, you'll need to demonstrate your ability to stay organised and prioritise tasks. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple responsibilities or projects.

✨Communicate Confidently

Good communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've interacted with clients or colleagues in previous positions. This will show that you're comfortable dealing with people at all levels.

✨Demonstrate Flexibility

The job requires a flexible approach to changing responsibilities. Be ready to share instances where you've adapted to new tasks or changes in workload, highlighting your willingness to go the extra mile for your team.

✨Highlight Attention to Detail

Attention to detail is crucial in facilities management. Prepare to provide examples of how you've ensured accuracy in your work, whether it's through managing mail, setting up meeting rooms, or handling administrative tasks.

Facilities Assistant
Brodies LLP
Location: Inverness
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