At a Glance
- Tasks: Maintain and service vending machines while ensuring top-notch customer support.
- Company: Join Broderick's, a vibrant family-run business that values new ideas and growth.
- Benefits: Enjoy a company vehicle, increasing holiday entitlement, pension, and performance bonuses.
- Why this job: Be part of a dynamic team focused on quality and customer satisfaction in a growing industry.
- Qualifications: 2 years of technical/mechanical experience required; electrical knowledge is essential.
- Other info: Flexible hours with occasional overtime; full training provided for the right candidate.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Job Title: Vending / Field Service Engineer
Location: Birmingham
Salary: Competitive
Job Type: Permanent, Full Time
About us:
Broderick's are a vibrant, successful and growing family-run business. We do things in different ways and we have jobs like no others! We welcome new ideas and proactivity to grow together, us as business and you as professional.
About the role:
We are now recruiting for an Engine…
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Vending / Field Service Engineer employer: Broderick Group Limited
Contact Detail:
Broderick Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vending / Field Service Engineer
✨Tip Number 1
Make sure to highlight your technical and mechanical engineering experience during the interview. Be prepared to discuss specific examples of how you've solved problems in the past, especially in a customer service context.
✨Tip Number 2
Familiarize yourself with the vending industry and the types of machines Broderick's operates. Showing that you have done your homework will demonstrate your genuine interest in the role and the company.
✨Tip Number 3
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might be asked to explain technical concepts to non-technical staff, so being able to simplify your language is crucial.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability. The job requires occasional overtime and travel, so sharing examples of how you've successfully managed similar situations in the past can set you apart from other candidates.
We think you need these skills to ace Vending / Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical and mechanical engineering, especially any work related to vending machines. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and proactive approach. Mention specific examples of how you've solved problems in previous roles and how you can contribute to Broderick's success.
Highlight Relevant Certifications: If you have certifications in engineering, health & safety, or electrical safety, make sure to include them in your application. This will strengthen your candidacy and show your commitment to professional development.
Showcase Your Communication Skills: In your application, emphasize your excellent communication skills. Provide examples of how you've effectively communicated with teams or customers in past roles, as this is crucial for the Field Service Engineer position.
How to prepare for a job interview at Broderick Group Limited
✨Show Your Technical Skills
Be prepared to discuss your technical and mechanical engineering experience in detail. Highlight any specific projects or challenges you've faced in the vending industry, as this will demonstrate your expertise and problem-solving abilities.
✨Emphasize Customer Service
Since the role is customer-focused, share examples of how you've provided excellent customer service in previous positions. Discuss how you handle difficult situations and ensure customer satisfaction, as this aligns with the company's values.
✨Demonstrate Proactivity
Broderick's values proactivity, so come prepared with ideas on how you can contribute to the team's success. Think about ways to improve processes or enhance customer service, and be ready to share these during the interview.
✨Be Ready for Practical Questions
Expect practical questions related to fault resolution and machine maintenance. Brush up on your knowledge of electrical and mechanical systems, and be ready to explain how you would approach common issues that may arise in the field.